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SAFE Federal Credit Union
- Credit Unions
- Florence, SC
About this business
Location details
1319 2nd Loop Rd, Florence, SC, 29505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The entire office was friendly and inviting. You can tell providing top tier customer service is a daily goal. I am going through one of the most difficult times in my life and Crystal Davis and Erin both rectified a previous experience by making my situation a priority. Word can’t express how thankful I am to be treated as a human and not a number. I now have a favorite branch!!!
One-star is NOT EMPLOYEE RELATED! The employees at this branch are GREAT! We have formed trusted working relationships with Lisa and Carla over many years. However, the lack of a real human at the drive-thru takes away the home-town feel of the local credit union that we love. Even the large national banks in town have actual people at the drive-thru. I refuse to use it. If I can't do my transaction mobile, I will go inside. Also, the ATM gives out $50 bills instead of $20s which many merchants don't like to accept, and does... read more
I had the worst experience with Grace today. I have two loans and needed to pay towards one and while I was trying to explain myself she talked to me like I was stupid. She was so unnecessarily rude and I was shocked. I haven’t experienced such poor customer service in a really long time.
Regina at the Florence location was amazing. I switched to SAFE because I wasn't feeling a personal connection with my old CU. She helped me open my account and transfer a loan to SAFE from my old CU. She was very responsive to my calls and texts. I told her I feel like we have become fast friends. This is exactly what I was missing at the other place. Thank you SAFE.
Like the name SAFE; Safe Credit Union is the place for all your banking needs.
Frequently asked questions about SAFE Federal Credit Union
How is SAFE Federal Credit Union rated?
SAFE Federal Credit Union has a 4.5 star rating with 155 reviews.
When is SAFE Federal Credit Union open?
SAFE Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.