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SandsRx is a unique, hybrid type of community pharmacy co-founded in 2013 by two brothers, Mike Sands and Steve Sands. Prior to SandsRx Pharmacy, Mike and Steve each had successful sales careers with industry-leading Fortune 500 companies. Together they built a flourishing pharmaceutical & medical products distribution company, Sands Surgical, LLC. In 2013, the Sands brothers teamed up with their Partner and Pharmacist-In-Charge, Mahdi Al Hallaq, R.Ph. They opened their first pharmacy called Inverness Lone Star Pharmacy. In... read more
4 Regency Drive, Wylie, TX, 75098, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I am a new customer with Sans RX. I had to call them for setting up my new prescription. I spoke with a young lady named Valerie and she was one of the most pleasant people I've ever dealt with for this type of interaction. She was super helpful helpful!
Great and friendly staff and service
Just spoke to Valerie who was wonderful and so kind. She assisted me with a unique question and she even got help from her team mate...great teamwork! I miss great customer service especially nowadays when it seems to be lacking but not here! They are awesome! Thank you!
Leticia, was very patient as she understood I suffer from a brain injury. She was very informative as she provided detailed information on my medication. Leticia has impeccable customer service skills, and I was overall highly satisfied without spending little to zero time on hold.
I called with an issue with my prescription delivery (so not the pharmacy themselves). Laterica was great and got things sorted for me.
The team was extremely helpful with every question I had and put to rest all my fears! The first person I talked there was Toy, we both hit it off from the get go! I especially appreciated the help given in using a syringe as opposed to an EPI pen. My wife administered the shots as I chose the cowards way out. The product works! If asked I will recommend y'all to anyone who may be in need. Wish y'all a Merry Christmas! Thanks to all.
I've received my 2nd prescription from SandsRX now. Their service is superb. My Customer Service representative, Hannah. Is friendly, patient, kind, and most importantly, she delivers great service. My prescription is always packaged securely and delivered on time. Thank you all for getting my prescription here quickly.
Do have to hold sometimes, but pharmacists are friendly and knowledgeable.
Business response:
Thank you for your feedback, Erin! We appreciate your kind words about our friendly and knowledgeable pharmacists. We apologize for any inconvenience caused by the occasional hold times. Sincerely, SandsRx
Laterica customer service was excellent. She answered all of my questions and was patient. I explained to her that this was my first time using this pharmacy and she thoroughly explained the process. Thank you so much.
Business response:
Thank you for your kind words, Joi! We're thrilled to hear that Laterica provided you with excellent customer service and answered all your questions. We're glad she made your first experience with SandsRx Pharmacy a positive one. Thank you as well for your trust in us! Sincerely, SandsRx
SandsRx Pharmacy has a 5 star rating with 378 reviews.
SandsRx Pharmacy is closed now. It will open tomorrow at 9:00 a.m.
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