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Sapphire Winter Park Apartments
- Apartments
- Winter Park, FL
About this business
Location details
1743 Semoran N Cir, Winter Park, FL, 32792, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had a serious issue with my apartment and I found myself extremely upset about work done by an outside plumbing crew. The manager, Kianna, handled my anger in a caring and professional manner. Not only did she solve my issue, and not only did she earn my respect but she also went outside of the scope of her responsibilities to do it and with such a positive spirit and air of genuine concern. I am now a fan and a cheerleader of hers!!
Business response:
We're grateful for your kind words and are thrilled to hear about your positive experience with Kianna. Thank you for sharing your feedback!
We suffered from black mold and they waited until we gave notice to attempt to clean it up. its solid on the second floor rafters. Many building violations. We are still suffering from the exposure. The office staff was nice when we first moved in.
Business response:
We are sorry to hear about your experience at Sapphire Winter Park Apartments. Please feel free to reach out to us at (877) 705-2804 to discuss your concerns further.
no stars here just a water pipe break in living room floor and no one to fix over the weekend Sunday nor Monday I only pray the water damage does not spread more and ruin our personal belongings this is the second water pipe break should have moved with the first one which was in the master bed room 1st floor.:(
Business response:
We're so sorry to hear about this situation and understand how frustrating it must be. If you have any other concerns or need further assistance, please email us at mma@mckinley.com so we can help as soon as possible. We appreciate you bringing this to our attention.
CONS: This place is terribly priced. You get nothing for your money. Speaking of money, taking yours is the only thing that they do fast around here. The grass everywhere is gross because it’s dog shit and piss changing the color of the grass into brown. No one picks up their dog shit. The dumpster area is literally disgusting, absolutely disgusting. The carpets hurt your feet because it’s super cheap. I’ve never lived anywhere with carpeting such as this place. The bathrooms has no ventilation what so ever (smart idea, not)... read more
Business response:
We apologize for any negative experiences you may have had at Sapphire Winter Park Apartments. We appreciate your feedback and take it seriously. We will address your concerns regarding cleanliness, maintenance, parking, and staff changes. We strive to provide a comfortable living environment for our residents and will work to improve in these areas. Thank you for acknowledging the quiet atmosphere and the efforts of our maintenance team. If you have any further concerns, please feel free to contact us at mma@mckinley.com.
Frequently asked questions about Sapphire Winter Park Apartments
How is Sapphire Winter Park Apartments rated?
Sapphire Winter Park Apartments has a 3.6 star rating with 374 reviews.
When is Sapphire Winter Park Apartments open?
Sapphire Winter Park Apartments is closed now. It will open at 9:00 a.m.