Satterlee Plumbing & HVAC

jeff Sommer 

on Google

3 months ago

After using all kinds of shade tree guys to service my HVAC I had enough no shows and unresolved problems, so I thought I would bite the bullet and give the big guy a chance. I was totally impressed. He fixed the recurring problem that even the guy who installed it couldn't figure out! Turned out the unit's controls were mis-wired from day one! The tech they sent was super focused and very professional and I wish I could recall his name. So being one of the big companies I was expecting a big bill. I was pleased to see it wa... read more

Rachel Newberry 

on Google

3 months ago

Has absolutely nothing to do with HVAC services but yesterday, my dad and I got stuck in the snow when trying to turn into work. A Saterlee employee saw we were stuck and came out of his truck either a small shovel and offered to get us free. I then got stuck AGAIN at the street just out of the parking lot and he got me unstuck again. Didn’t ask for a review, just did it out of the kindness of his heart. This is the type of person and company you are hiring when you choose Saterlee for HVAC services. 

Joseph & Lindsey Svilarich 

on Google

6 months ago

I have used Saterlee HVAC on a number of rentals and the products are good but the install of new systems can be hit or miss on the quality and attention to detail. I haven't had any issues with any service calls on older systems, just a few on new system installs. I did have a drain pan crack and leak after about a year on a new system that they installed but they fixed it quickly under warranty and they were great to work with. Overall a good company to work with and prices are good as well. I will use again in the futu... read more

Oak Tree 

on Google

2 years ago

My wife is a teacher in Joplin schools and a colleague there recommended Satterlee to her. The main Satterlee office put me in touch with John and John came and did a straightforward, knowledgeable, and fair estimate. I checked with 3 other companies and decided to use Satterlee because they were the most responsive, a fair value, respectful, and friendly. The guys came out when they said they would, on time, and finished the job in the same day. They even returned to help us program our thermostat when we could not figure i... read more

Keith James 

on Google

a year ago

Satterlee is simply the best in the Joplin area. Thomas Coleman did an outstanding job getting our heating unit working properly again during 5 degree winter weather. Same day service from these folks, twice now, while their competitors always seem to be a couple of days out. Great customer service at a fair price. You can’t ask for more than that. They have earned my long term business and will be who I use at system replacement time. Locally owned truly shows!