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Seacoast Bank
- Banks
- Miami, FL
About this business
Location details
1150 S Miami Ave, Miami, FL, 33130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am incredibly disappointed with the level of service and sheer lack of professionalism displayed by Ingrid Romero. As the branch manager, she is supposed to set the standard for leadership and customer service at this location, but her behavior is completely unacceptable for someone in her position. Throughout my interactions, communication was a major issue. Phone calls and emails went ignored for days, and when she finally did respond, her attitude was dismissive, defensive, and completely lacked any sense of urgency. In... read more
My experience with the staff at this branch has been nothing but excellent. Dealt with Kelvin at the front who was very welcoming he then directed me to the assistant branch manager Frank Valdes who was very knowledgeable on their products and processes. A truly great experience.
I recently called the bank to inquire about a car loan, I was very impressed with the service and attention received from Ms. Romero. I asked her position and she said she was the manager. She was very helpful, knowledgeable, patient, and took the time to explain all the loan option clearly. I even called a second time with my husband and she went over all the details again. We are in the process making a decision for our purchase but we are happy with her service and hope we can contact her again. Thank you Ms. Romero an... read more
I had a great experience at the Seacoast Bank Brickell branch. Christian was extremely helpful and knowledgeable when I inquired about the different account options and how Seacoast operates. He took the time to explain everything clearly and made sure I understood all my options. His professionalism and friendly attitude made the whole process smooth and enjoyable. I highly recommend this branch and appreciate the excellent customer service!
Seacoast Bank is a great community gem, located in the heart of Brickell. The ease of access from the Miami Metromover is an added bonus. Parking is easily accessible. My experience at Seacoast Bank was pleasant. I was greeted by the Senior Client Advisor, Miguel Martinez. I was promptly offered assistance by Client Advisors Kevin, and Kelvin. After I was assisted by Kevin, Miguel briefly shared some interesting historical facts about the property. I would definitely recommend Seacoast Bank.
Frequently asked questions about Seacoast Bank
How is Seacoast Bank rated?
Seacoast Bank has a 4.4 star rating with 29 reviews.
When is Seacoast Bank open?
Seacoast Bank is open now. It will close at 4:00 p.m.