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1700 Kingfisher Dr., Frederick, MD, 21701, United States
Get directionsI’ve had an excellent experience with SECU and would highly recommend. I was pleased to have secured a competitive rate, but what really sets them apart and drew me in is their people and culture. I highly value relationships and community, and Douglas and Sebastian have both been outstanding to work with… professional, approachable, and genuine. In a landscape where many interactions can feel transactional, SECU has felt relationship-focused. My interactions with staff have consistently reinforced the impression that they... read more
Banking through Secu is Mediocre but what I would like to highlight is the frankly ridiculous hours these locations have. You realize implicitly the majority of your members work full time for the state government no? Then why would you be only open during working hours and a frankly insulting window on Saturday, would it kill you to stimulate the economy by hiring an extra 1-2 people so you could have longer hours?
Ryan was great! Excellent customer service, kind, friendly, and hard working. I’m glad to bank with SECU. I look forward to the years to come and hopefully they’re much better than PNC and Truist hahaha they’re terrible, negligent, unprofessional, and rude. SECU seems great so far.
The account opening process was quick and easy. I love the following ups to schedule financial reviews. Truly exemplifies the credit union mission!
The customer service was exceptional! Ryan Singh and his manager went above and beyond to ensure we received our check for our new car was processed. They ran into a couple of systems issues which significantly delayed the process, past closing but they preserved not giving up. They kept at it until the issue was resolved and we had our check in hand! Wow! Now that is Exceptional Customer Service!
SECU ATM has a 4.7 star rating with 32 reviews.
SECU ATM is open now. It is open 24/7.