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SECU ("see-Q") is Maryland's largest credit union. Over 230,000 customers (called members) rely on us for their everyday financial needs - including checking accounts, credit cards, mortgages and auto loans, as well as financial education. Most Marylanders are eligible to join.
1700 Kingfisher Dr., Frederick, Maryland, 21701, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The customer service was exceptional! Ryan Singh and his manager went above and beyond to ensure we received our check for our new car was processed. They ran into a couple of systems issues which significantly delayed the process, past closing but they preserved not giving up. They kept at it until the issue was resolved and we had our check in hand! Wow! Now that is Exceptional Customer Service!
Absolutely amazing service! Despite my being an hour late, member advisor Kuan Hao made my appointment a breeze and provided a wealth of information!!! My visit reminded me why I chose SECU, so thank you.
I had the best experience with Lauren at their Frederick MD location. I walked into the Buckeystown location so frustrated about an issue that seemed very trivial. Thankfully I was able to speak with Lauren; I don't believe I have ever dealt with someone as efficient, kind, and knowledgeable as she. Lauren reminded me why I have remained a customer for over 15 years.
I refinanced my car with SECU and I am so pleased with the level of service I received. The staff was attentive and welcoming. They made every step of the way super easy. Thank you Frederick team!
This my daughters profile lol but ive been to that bank 2 times. They are so nice and helpful. I actually have one closer to me that i no longer go to (ellicott city) because there are 2 people there that just are difficult to deal with. I was lucky twice there once on a weekend with a white gentleman and during the week with a black female there. but the others just dont really seem interested or take the time to help get things as needed. this branch ive been helped by the same lady (seems like she's in the late 20's ... read more
SECU ATM has a 5 star rating with 11 reviews.
SECU ATM is closed now. It will open tomorrow at 9:00 a.m.