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SECU Credit Union
- Credit Unions
- Ellicott City, Maryland
About this business
SECU ("see-Q") is Maryland's largest credit union. Over 230,000 customers (called members) rely on us for their everyday financial needs - including checking accounts, credit cards, mortgages and auto loans, as well as financial education. Most Marylanders are eligible to join.
Location details
10025 Baltimore National Pike, Ellicott City, Maryland, 21042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | Closed | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I came to the Ellicott city location as a walk in with NO OTHER PATRON in the building. The staffer said they were about to have a meeting and then head right into another appointment and there would be no room to see me. Thats bad business practice. Patrons should be FIRST PRIORITY and the lady should have been excused while she tended to my needs of opening a new account. I will be using them for the bare minimum from here on out. Very very TERRIBLE experience. Oh also she sent me to Clarksville outwards another 30 minutes... read more
Our journey with SECU started in Nov. 2021. If we had begun with this particular branch with Kristie and her manager, it probably would have been completed in November. However, we started online and on the phone. Getting connected with anyone through the phone on the main line is always a hit or miss prospective. We were passed around to no less then 6 different reps who all made mistakes and we had to start the whole process of acquiring a HELOC 4 separate times. Each time someone submitted incorrect or incomplete informa... read more
I have been a SECU customer for over 30 years and was so happy when a branch was opened in Ellicott City. Every interaction with staff here has been exceptional. Our recent banking needs have been with Ashlie. Ashlie is AMAZING. Her customer service is top notch and she is so personable. SECU hit the jackpot with having Ashlie on staff. Clone her!
I was excited when I found out that this location was opening in Ellicott City because I had been thinking about opening an account with SECU, it is close to my home and work and I had heard mostly positive things about the company. I did not have a positive experience here. I did some research online but I wanted to go in to the store and sit down and meet with someone as I have at other banks in the past. So I walked in and no one was at the welcome/front desk. I saw two employees in their offices, one of them was with so... read more
I recently finished an equity loan through SECU. Thank you so much Cristy for the quick process and detailed help. I've gotten help from many different people on past loans , but Cristy by far is the best. Cristy was amazingly helpful👍Thank you for everything. If anyone needs to use SECU Bank, go to Cristy for help!
Frequently asked questions about SECU Credit Union
How is SECU Credit Union rated?
SECU Credit Union has a 5 star rating with 10 reviews.
When is SECU Credit Union open?
SECU Credit Union is open now. It will close at 5:00 p.m.