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SECU Credit Union
- Credit Unions
- Ellicott City, Maryland
About this business
Location details
10025 Baltimore National Pike, Ellicott City, Maryland, 21042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | Closed | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After being a member for 12 years I closed my account earlier this month, due to an upcoming move overseas. Banking at SECU was a so-so experience. On one hand I never had a major issue. Never had to pay a monthly fee as I had direct deposit. The SECU app was easy to use and mobile check deposits always went through without a hiccup. On the other hand, the customer service has declined over the years. My nearest branch is only open three days a week. I’ve had issues multiple times with their ATM. And for a credit union, whi... read more
I just came from Ellicott city Secu. I walked in to an empty bank, there was 2 ladies that was working in there . One was an older short lady with dark hair. And another lady who was overweight with long shoulder length brownish color hair. With a black dress on. When I walked in I inquired about opening a new business account. In which I was told that I had to make an appointment and walk ins were not allowed. This was a lie, because there was NO OTHER CUSTOMERS in the bank just them too, so I felt as though I could have be... read more
the Ellicott City branch has reduced hours. there is not an indoor ATM. I don't drive so I had the displeasure of standing outside in the smeltering heat trying to do my business. the ATM at Target only lets you get $300 withdrawal. there is too much turnover of staff.
Awesome service and great customer service. Sorry personal is leaving to go to another branch away from me. Congrats to them anyway. Thank you very much.
everytime new people you have to deal with. service is ok. it was much better before.
Frequently asked questions about SECU Credit Union
How is SECU Credit Union rated?
SECU Credit Union has a 3.6 star rating with 19 reviews.
When is SECU Credit Union open?
SECU Credit Union is closed now. It will open tomorrow at 9:00 a.m.