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SECU Credit Union
- Credit Unions
- Columbia, Maryland
About this business
SECU ("see-Q") is Maryland's largest credit union. Over 230,000 customers (called members) rely on us for their everyday financial needs - including checking accounts, credit cards, mortgages and auto loans, as well as financial education. Most Marylanders are eligible to join.
Location details
8630 Snowden River Pkwy, Columbia, Maryland, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 3:00 p.m. | |
| Tue | 9:00 a.m. to 3:00 p.m. | |
| Wed | 9:00 a.m. to 3:00 p.m. | |
| Thu | 9:00 a.m. to 3:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Top Shelf Experience… Kind, Patient, Knowledgeable, Skilled, Communicative, Disarming, Encouraging … these are attributes that are rarely taught, yet are demonstrated naturally from each representative at this institution. Clearly each is willing to engage and exhibit these daily (personal experience). Often in the Branch, I always receive excellent care and resolve. Crystal Hasna Alexa Monika John Darian Esteban Dale Candice Quequerra
The outdoor ATMs at this location are not only a safety hazard, but a huge inconvenience. I tried depositing money & the card slot was faulty (though there were no indicators stating it was faulty). Next thing I know, my card, along with 4-5 other cards, are sitting in the card slot, where anyone who really wanted to could have pulled the cards out. Because I was afraid of having my hand chopped, I did not attempt to pull my card out. Calling the National helpline was no help. This is the SECOND time I have had issues with t... read more
Since January, I'd been waiting for a resolution to a problem with an estate checking account I opened as my deceased brother's personal representative. I finally decided to visit a different SECU branch to discuss the problem with someone else. Lucky for me, John was working that Saturday at the Columbia office I visited. Today is Monday and I've just gotten his call letting me know the problem is fully resolved. Many thanks to John for his help and kudos to SECU in Columbia for hiring the best staff!
VERY impressed with Monika Zinnah! Thank you so much for the advice and hard work getting my card issue resolved. Special thanks to the elegant Southeast Asian woman that allowed me to plead my case at the door. Excellent service 👏👌 Thank u
John was amazing today. I've been waiting for a new card to come in the mail but after 2 weeks of waiting I decided to stop in. He helped me cancel the card that was MIA, he shredded my old compromised card and issued me a new card. He even went the extra mile to help me resubmit paperwork for a fraudulent charge. I was in an out of there in less than 20 minutes. He was very polite and efficient. This branch has always been pleasant to visit.
Frequently asked questions about SECU Credit Union
How is SECU Credit Union rated?
SECU Credit Union has a 3.4 star rating with 51 reviews.
When is SECU Credit Union open?
SECU Credit Union is closed now. It will open tomorrow at 9:00 a.m.