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SECU Credit Union
- Credit Unions
- Pasadena, Maryland
About this business
Location details
8055 Jumpers Hole Rd, Pasadena, Maryland, 21122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Excellent customer service
Business response:
Thank you, Monifa! Excellent customer service is what we strive for. We appreciate your feedback and look forward to serving you again.
Excellent service
Business response:
Thank you immensely, Monifa. We are glad to know you experienced excellent service at SECU!
Excellent service!
Business response:
Thank you for your review, Dominic!!
Excellent very professional
Business response:
We are grateful for your kind words, Debra!!
To make sure you resolved customers issues/concerns before hanging off the telephone.
Business response:
We apologize for falling short. Ensuring concerns are fully resolved before ending calls is a standard we must uphold. We will reach out to discuss your concerns further.
When I really needed you, you weren't there. When I asked for simple things, you couldn't help. Your ATM's are down frequently. I have another credit union that handles most of my money and investments.
Business response:
We are sorry to hear about your experience, Allen! Frequent ATM issues and unmet needs are concerns we take seriously. We will reach out for more information.
Frequently asked questions about SECU Credit Union
How is SECU Credit Union rated?
SECU Credit Union has a 3.6 star rating with 59 reviews.
When is SECU Credit Union open?
SECU Credit Union is closed now. It will open at 9:00 a.m.