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SECU Credit Union
- Credit Unions
- Pasadena, Maryland
About this business
SECU ("see-Q") is Maryland's largest credit union. Over 230,000 customers (called members) rely on us for their everyday financial needs - including checking accounts, credit cards, mortgages and auto loans, as well as financial education. Most Marylanders are eligible to join.
Location details
8055 Jumpers Hole Rd, Pasadena, Maryland, 21122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 3:00 p.m. | |
| Tue | 9:00 a.m. to 3:00 p.m. | |
| Wed | 9:00 a.m. to 3:00 p.m. | |
| Thu | 9:00 a.m. to 3:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
NEW CLIENTS BEWARE!!! I have had the worst experience here at the Pasadena Branch. The customer service and the digital teller was an absolute nightmare to deal with. I spent a total of 52 minutes waiting to withdraw money from my account. This is unacceptable and I'm seriously considering doing all further banking at M&T.
Tried 3 days to get some one to either call me back or to pick the phone up. Very difficult even with customer service to get thru the branch. I am 80 years old and do not go on the computers.
Worst customer service. I was depositing cash and the reader wouldn’t accept it for some reason so the teller was very helpful and told me to ask them to switch out the bills. The women asked if I got the money from SECU as if that mattered…. Then proceeds to say she can’t help me. The teller said he didn’t understand and she yells across the room and states we don’t have cash …. Why am I keeping my money with a bank that can’t help me if I go there ?? This makes absolutely no sense and the customer service was HORRIBLE
This is the worst place I have ever bank with in my entire life. Every time I come in to get something done, it’s either a extreme wait of 30mins or more or/and their systems are down. The atm ripped my checks twice. They’re always down in mornings, the time most business ppl would need to make to retrieve a deposit. The tellers are worst than the machines which is really scary. Their atm did not give me back my card, so I came in for a new one. I have been here way over 25mins, I’ve banked with Banknof America and Wells Fa... read more
I have a couple car loans through them because they offered me awesome rates. I don’t bank there but went in a couple times to set up autopay on the loans. They were very polite and helpful both times. Anthony Davis, whose name is easy to remember, helped me the second time and struck me as a true professional. No complaints so far.
Frequently asked questions about SECU Credit Union
How is SECU Credit Union rated?
SECU Credit Union has a 4.7 star rating with 17 reviews.
When is SECU Credit Union open?
SECU Credit Union is closed now. It will open at 9:00 a.m.