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SECU Credit Union

2.6

About this business

SECU ("see-Q") is Maryland's largest credit union. Over 230,000 customers (called members) rely on us for their everyday financial needs - including checking accounts, credit cards, mortgages and auto loans, as well as financial education. Most Marylanders are eligible to join. 

Location details

1101 Mt Hermon Rd, Salisbury, Maryland, 21804, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 3:00 p.m.
Tue9:00 a.m. to 3:00 p.m.
Wed9:00 a.m. to 3:00 p.m.
Thu9:00 a.m. to 3:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.653 reviews
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Amanda B's profile image
Amanda B 
a month ago

I am beyond furious and disappointed with SECU as of today..They really have let me down at the worst time possible that I'm having right now!.The one bank I really depended on for most of my banking needs and have never been disappointed in banking with them or their customers service in the 20 or more years I have banked with them .. I have had several loans through them that I have paid off and 1 loan was a $4,500 loan I paid off in a year I have had a checking and savings account I also had a line of credit and I just re... read more

Frank Hamilton Jr's profile image
Frank Hamilton Jr 
2 months ago

Great service, have banked there for over 25 years with no problems. 

Brad P's profile image
Brad P 
2 years ago

Overall experience was great with the actual people, but when trying to pay off my loans electronically, there was a problem both times. I sent what I thought was my last payment electronically, but it was $4.38 short a few days later because of interest. The loan I just recently paid off got rejected electronically, because I overpaid. I contacted secu and they gave me the payoff amount. I sent in the check immediately, and it got cashed before they returned the money back to my account, causing my overdraft protection to b... read more

Michael Wynne's profile image
Michael Wynne 
2 years ago

I have had some really positive experiences with SECU and also some really negative experiences. Unfortunately negative experiences when banking are unacceptable if they are ultimately not corrected. I have had an extensive history with SECU and most of the people at this office do a great job; however, if you have an error be prepared to do all of the leg work and maybe not get a resolution. After posting a two star review on Google my account was mysteriously corrected. I believe it was the customer service admin or agent... read more

R3B3LMD's profile image
R3B3LMD 
5 years ago

(My big issues lack accountability, customer service, ease of use, and being able to pay my credit card) This use to be a good credit union my opinion has changed here over the last few months. I have been with this Credit Union since 2012. They where one of my first and my first credit card. About 2 years ago they decided to computer tellers that are not local employees but outsourcing the jobs to a different location outside of the local market where the branch is located. Since then my account had its automatic alerts tur... read more

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Frequently asked questions about SECU Credit Union

How is SECU Credit Union rated?

SECU Credit Union has a 2.6 star rating with 53 reviews. 

When is SECU Credit Union open?

SECU Credit Union is closed now. It will open on Monday at 9:00 a.m.