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SECU Credit Union
- Credit Unions
- Salisbury, Maryland
About this business
SECU ("see-Q") is Maryland's largest credit union. Over 230,000 customers (called members) rely on us for their everyday financial needs - including checking accounts, credit cards, mortgages and auto loans, as well as financial education. Most Marylanders are eligible to join.
Location details
1101 Mt Hermon Rd, Salisbury, Maryland, 21804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 3:00 p.m. | |
| Tue | 9:00 a.m. to 3:00 p.m. | |
| Wed | 9:00 a.m. to 3:00 p.m. | |
| Thu | 9:00 a.m. to 3:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Overall experience was great with the actual people, but when trying to pay off my loans electronically, there was a problem both times. I sent what I thought was my last payment electronically, but it was $4.38 short a few days later because of interest. The loan I just recently paid off got rejected electronically, because I overpaid. I contacted secu and they gave me the payoff amount. I sent in the check immediately, and it got cashed before they returned the money back to my account, causing my overdraft protection to b... read more
Too many hidden fees, they never update your credit report on time either.
I have had some really positive experiences with SECU and also some really negative experiences. Unfortunately negative experiences when banking are unacceptable if they are ultimately not corrected. I have had an extensive history with SECU and most of the people at this office do a great job; however, if you have an error be prepared to do all of the leg work and maybe not get a resolution. After posting a two star review on Google my account was mysteriously corrected. I believe it was the customer service admin or agent... read more
I held an auto loan from SECU with my ex, so when I got a new car, I applied for financing through SECU again. They made it incredibly easy. Applied online, emailed copies of documents, walked in the next day to pick up my check. I worked with Holly in the Salisbury branch and she was great! She asked tons of questions to make sure I was set up perfectly in a way that made sense for my needs. Overall a seamless, pleasant experience!
I recently had a wonderful experience at the Secu Bank Branch. The staff members were extremely friendly and welcoming from the moment I walked through the door. They were knowledgeable and went above and beyond to answer all my questions and assist me with my banking needs. The branch itself was clean, well-organized, and had a modern and inviting atmosphere. The waiting area was comfortable, and there was plenty of seating available. The customer service I received was exceptional. The staff took the time to understand m... read more
Frequently asked questions about SECU Credit Union
How is SECU Credit Union rated?
SECU Credit Union has a 4.6 star rating with 21 reviews.
When is SECU Credit Union open?
SECU Credit Union is closed now. It will open on Monday at 9:00 a.m.