SecurCare Self Storage

Khadijah G. 

on Yelp

11 months ago

I know theft is a risk when renting but I'd only had my unit for a month and a few days. Oct 28, 2024, I found my storage unit at SecurCare Self storage on S. College Rd. (Wilmington, NC) was burglarized. I lost thousands of dollars worth of items. Thief/thieves nearly completely cleaned my unit. I was devastated. The office person of the storage facility told me she thought it happened over the weekend and that 9 or 10 other units had also been broken into. The lock had been pried off the door of my unit. The storage unit i... read more

Mark E. 

on Yelp

5 years ago

I see from another review that this ongoing problem with the ecommerce site for paying rent being down all the time goes all the way back to 2017. It is not the store managers' fault, it's the clowns out in Colorado who are the problem. I spent a couple hours outlining and explaining to the COO everything wrong with the ecommerce service that they use and was assured it would be fixed but she lied to me. IMO I think it is a scam to increase gross revenues by running-up late fees and charging to pay by phone. 

Carol Ann F. 

on Yelp

8 years ago

The website to pay your rent never works. And in general the whole renting experience hasn't been pleasant. 

Ben B. 

on Yelp

10 years ago

After talking to a wonderful woman on the phone from a remote office to help me find a storage unit mind you this is all because of a get a one month free coupon but they offer on the website and on yelpat first she said the 5 x 10 and the 15 by time we're not acceptable with the coupon because they have less than five left which I can understand but then when I asked about a different size that was larger and they have more units she said that she probably wasn't going to be able to get me one at a discount because he just ... read more