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SecurCare Self Storage

4.3

About this business

Location details

910 Hampton Rd, McDonough, GA, 30253, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.3163 reviews
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Fulltime V.'s profile image
Fulltime V. 
2 years ago

5 stars love the customer service very friendly  

Business response:

Thank you Fulltime for your kind words. Feedback like this goes a long way towards shaping what we do at SecurCare Self Storage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, SecurCare Self Storage  

Arlene D.'s profile image
Arlene D. 
2 years ago

Manager was very helpful. Only one small problem she misspelled last name. 

Business response:

Arlene, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, SecurCare Self Storage  

Vickie T.'s profile image
Vickie T. 
2 years ago

I stored my stuff here for three years and always received awesome customer service from start to finish! 

Business response:

Vickie, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, SecurCare Self Storage  

Carolyn B.'s profile image
Carolyn B. 
3 years ago

Service was awesome. 

Business response:

Carolyn, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything else we can do, please let us know! Sincerely, SecurCare Self Storage  

Terry R.'s profile image
Terry R. 
3 years ago

Very professional and polite 

Business response:

Thank you Terry for your kind words, they go a long way to shaping what we do at SecurCare Self Storage . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The SecurCare Self Storage Team 

Mitchell W.'s profile image
Mitchell W. 
4 years ago

Had a unit in the past when we were moving and they were great then and great now. Clean and well kept facility and staff is great and friendly. Always a peasure. 

Business response:

Mitchell, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know! Sincerely, SecurCare Self Storage  

Mike A.'s profile image
Mike A. 
4 years ago

Great customer service 

Business response:

Mike, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, SecurCare Self Storage 

Rachelle J.'s profile image
Rachelle J. 
2 years ago

I have moved my stuff in here last week of November . By the first week in December my items were being chewed threw and rat poop was on my items. Mind you I just purchased all this new furniture May of 2022. I had an outside unit and they offered to let me move my stuff to an inside unit. Mind you I am a single woman and single mother so I had to do all of this moving again alone. Fast forward to now , my mattresses are ruined and have rat poop in the inside unit once again . There’s rat boxes everywhere and rat poop in th... read more

Business response:

Hello Rachelle. We are sorry to hear about your negative experience. While our team does all that we can to prevent rodents and other pests, rodents will find ways to occupy units with food or units that are adjacent to units with food. It is for this reason that we ask our customers to not store any food items in their units, and why we ask that any large appliances be appropriately cleaned out before being put into storage. If you have any additional concerns, please reach out to us via email at customerservice@nsabrands.c... read more

Robert C.'s profile image
Robert C. 
3 years ago

Very nice people working there thanks for your help. 

Business response:

Robert, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, SecurCare Self Storage  

Frequently asked questions about SecurCare Self Storage

How is SecurCare Self Storage rated?

SecurCare Self Storage has a 4.3 star rating with 163 reviews. 

When is SecurCare Self Storage open?

SecurCare Self Storage is open now. It will close at 10:00 p.m.