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SecurCare Self Storage
- Self Storage
- Tulsa, OK
About this business
Location details
4530 S Peoria Ave, Tulsa, OK, 74105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
I rent a small storage unit in this location. It's super convenient since it's close to my neighborhood. They have different sized units and have an electronic gate. They give you a code specific to you for entering and exiting. There have been two incidents in the last couple of years that prevent me from giving them a higher rating. My unit got broken into and various items were taken. I didn't find out about this until I showed up to find it with a different lock. I was shocked they hadn't reached out to me about it and... read more
Business response:
We are concerned to hear about the security incident with your storage unit and the gate system failure. These issues do not meet our operational standards. We apologize for the lack of communication regarding the break-in and the inconvenience caused by the network outage that prevented access to your unit. We appreciate your feedback regarding the convenience of our location, the variety of unit sizes available, and the electronic gate system with individual access codes. Your comments about our competitive pricing are al... read more
I needed a little extra space when my college graduate moved back home, so I rented a 5x10 at SecureCare. The facility is well maintained and seems secure. We had absolutely no problems. When my wife and daughter moved out of the unit, I got a call from the manager a few hours later because he saw that there wasn't a lock on our unit, so I know they are watching and patrolling the facility. Canceling was very easy, as he let me do it while on the phone. When I need more room again, I will definitely check here first!
Review update: I've had another unit at this location for about a year and a half. In that time I've been called twice by the manager to let me know someone had tried to break into my unit. If you are like me and don't answer unknown calls, returning the manager's call may be a problem, as all calls go to a call center, and of course they have no idea who called me or why. I would really like to know what they are going to do to prevent future break ins, but that information hasn't been forthcoming. Rent here at your ow... read more
Business response:
We are sorry to hear about the repeated break-in attempts at your unit and the frustration you experienced trying to reach someone who could help. These are serious concerns, and we understand how unsettling it must be to feel like your belongings are at risk. The difficulty you faced when returning the manager's call — reaching a call center with no context — is a real gap, and we hear that. You deserve a clear line of communication, especially when security is involved. If you would like to share more details or get a di... read more
Frequently asked questions about SecurCare Self Storage
How is SecurCare Self Storage rated?
SecurCare Self Storage has a 4.7 star rating with 289 reviews.
When is SecurCare Self Storage open?
SecurCare Self Storage is open now. It will close at 10:00 p.m.