SecurCare Self Storage

Cassandra S. 

on Yelp

8 years ago

With the experience I have in storage I never thought I could actually LIKE my storage place! Now I can't remember her name (started with an F)but she was awesome so sweet and so helpful. This place is not only more affordable, but more accommodating as well! 

Genine M. 

on Yelp

2 years ago

I currently rent a unit and looking to move my belongings ASAP. You can't get a hold of anyone in the office and dust constantly enters from the opening space above. I go to my storage unit 3-4 times a week and I'm constantly having to dust my belongings. 

Zanetta M. 

on Yelp

3 years ago

I call the Redlands office every month to make my payment and you never get anyone to answer the phone. The number that shows on my bill say disconnected or it gives a busy signal. Why is that number on the bill if it don't work. Even when you call the corporate office number it's not listed on the bill you have to google the corporate number. And when I pay my bill threw the corporate office I never get my receipt I have to Make several attempts to get someone at the Redlands office to hopefully answer the phone to get a co... read more

Connie K. 

on Yelp

6 years ago

They fail to notify the customer when they take over another company you can never get a hold of the manager, it is almost the middle of Feb and still no bill from them either mail or email. This is a lousy company and would never recommend any one rent a storage unit from them. And if you have a complaint about them Georgia Consumer Affairs nor the Better Business Bureau will help you in the matter. you are on your own. Differently don't recommend this company to anyone who wants to rent storage. 

Mary W. 

on Yelp

7 years ago

I would give a minus 10 for customer service. They locked our unit by mistake, we called them to let them know because we paid in advance and they sided with their onsite manager that made the mistake. Customer service is not their strong suit. 

T M. 

on Yelp

15 years ago

My stuff now has roaches. The ceiling space between units is open, so if anyone else has roaches, you do too. Also, there's a layer of dirty dust all over everything. When I wanted to throw away some bags of stuff that had been infested with roaches, they refused to let me put it in their trash can - company policy, you know, but they directed me to a dumpster that wasn't theirs in an office building across Redlands Blvd. I had to drive across with the bags on the trunk lid so the roaches wouldn't get in my car. They recentl... read more