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Senderra Specialty Pharmacy
- Pharmacy
- Dallas, TX
About this business
Location details
9330 Lyndon B Johnson, Fwy #1300, Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Senderra made the process of getting my prescription impossible. I needed an advanced refill of my prescription before traveling and cleared it with my doctor and my insurance. I called Senderra’s office two weeks before I was set to leave to give them adequate time to ship it. Their representatives said that this would be possible but that they needed to call me back after the authorization went through. They never did. Everytime that I called back over the course of a week they said that their “technician would need to rev... read more
Tried to get my prescription transfered to my local pharmacy. It took me 8 phone calls. Multiple times they said they would transfer and didnt. Then they moved it to transfer dept. Which never happened. Then representative lied and said they tried to transfer and my pharmacy told them they couldnt fill it at my pharmacy. My pharmacycalled them to get it tranfered and they refused to transfer. I had to call with my pharmacy as a three way call and request supervisor before they finally transfered. I would not recomend usi... read more
Absolute joke of a company. Having dealt with other speciality pharmacies, Senderra is light years behind them all. Their care team is rude, has no idea to how to help you, so they end up making up answers to try and get you off the phone. Asked to speak to a manager and was just left on hold for eternity. Two more weeks, two more calls. Experience continues to be egregious. Sent email to CEO. If this is the expectations he has of his team though, I’m not hopeful. Absolute embarrassment to the heath care industry in gener... read more
If I could give it 0 stars I would. Not only do they make it impossible to get your medications (which by the way we need to even function as a human without debilitating pain which also has lifelong detrimental effects) but when you try to communicate with anyone other than the person who answers the phone they just hang up. I am reporting this pharmacy to the board. This is horrible service and in my opinion it is intentional on their part. UPDATE- after over 3 months of dealing with Sendera and getting nowhere other than... read more
Communication was extraordinarily horrible. After 3 weeks of being transferred from person to person and at least 4 calls, I was told they couldn't fill my prescription at their place and they had to transfer it. But then, surprise! They couldn't transfer it. I am now behind 3 weeks on my son's medication. DO NOT USE THEM!
Frequently asked questions about Senderra Specialty Pharmacy
How is Senderra Specialty Pharmacy rated?
Senderra Specialty Pharmacy has a 3.4 star rating with 100 reviews.
When is Senderra Specialty Pharmacy open?
Senderra Specialty Pharmacy is closed now. It will open tomorrow at 8:00 a.m.