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Shane Ray, Sales Manager, NMLS #201416

5.0

About this business

Location details

1915 Courson Ct, Ste 100, Leeds, AL, 35094, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.033 reviews
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Tom J.'s profile image
Tom J. 
2 weeks ago

Yall were more responsive and helpful then the realtor was, but then again was my dog. Seriously yall were great and more help than anyone else in this purchase. Excellent customer service from everyone on your team. THANK YOU 

Business response:

Thank you so much for the incredible 5-star review! We had a good laugh at the dog comparison, but we are absolutely thrilled that our team could provide the fast, reliable support you deserved during your home purchase. Making this process as smooth and stress-free as possible is always our main goal. Enjoy your new home (and please give your dog some extra treats from us)! 

Chrissy R.'s profile image
Chrissy R. 
a month ago

Matthew went above and beyond to help with this mortgage. We couldn’t have asked for a better person to work with. 

Business response:

We appreciate your fantastic review! Matthew always strives to deliver an exceptional mortgage experience, and your feedback confirms he did just that. Thank you for choosing us to help with your home purchase. If you have any friends or family looking to buy or refinance, we would love to provide them with the same level of care! 

Robin W.'s profile image
Robin W. 
2 months ago

Matt went above and beyond to make sure I was knowledgeable about the loan programs I qualified for and the process of buying my house. He maintained a strong line of communication during my 9-month journey of finding the right house. I will definitely refer my friends and family to Matt for their mortgage needs in the future! 

Business response:

Thank you so much for the 5-star review! A 9-month search requires serious dedication, and we are thrilled that Matt was by your side every step of the way to keep you informed and confident about your loan options. We always aim to make the buying process as transparent as possible. Thank you so much for trusting Matt, and we look forward to taking great care of your friends and family in the future! 

Otis W.'s profile image
Otis W. 
2 months ago

We are incredibly grateful for Matt and the role he played in helping us secure our new home. From the very beginning, we truly felt that God placed him in our path at just the right time. What could have been a stressful process turned into a smooth and uplifting experience because of his guidance, patience, and dedication. Matt never gave up on us, no matter the challenges, and consistently went above and beyond to make everything as easy as possible. His commitment and genuine care made all the difference, and we will alw... read more

Business response:

Thank you so much for sharing such a beautiful review! Your kind words truly touch our hearts. We are incredibly grateful that Matt could be a part of your journey and serve as a source of peace, guidance, and support when you needed it most. Hearing that he made your home purchase a smooth and uplifting experience is the ultimate compliment. We feel truly blessed to have worked with you, and we wish you a lifetime of joy and happiness in your new home! 

Michelle M.'s profile image
Michelle M. 
2 months ago

Super patient and great to deal with start to finish. 

Business response:

Thank you so much for the 5-star review! Matt prides himself on providing a smooth, patient experience from start to finish, and we are thrilled to hear he did just that for you. Congratulations on your new home! 

Chuck P.'s profile image
Chuck P. 
4 months ago

You guys are beyond excellent 

Business response:

Thank you for sharing your experience! Patience and great communication are exactly what Matt brings to every transaction. We appreciate your trust in us and wish you the absolute best in your new home! 

Janell W.'s profile image
Janell W. 
4 months ago

Great job very professional and the people that they recommended were very professional 

Business response:

We are utterly delighted to hear you found our service professional and valued our recommendations. Thank you for your trust. 

Kenneth O.'s profile image
Kenneth O. 
6 months ago

Great communication and very knowledgeable to what loans we could use and should use. Overall great experience and very fast. 

Business response:

We are pleased to hear about your great experience with our communication and loan guidance. Thank you for your trust. 

Sebastian W.'s profile image
Sebastian W. 
10 months ago

Matthew always answered all the questions we had while also keeping us reassured! This was made a simple process for me as a first time home buyer not knowing what to do. Anytime I called even it was a Sunday my call was picked up. I would recommend you all time and time again! Thank you for the exceptional service. 

Business response:

We are ecstatic to hear about your positive experience with Matthew! Thank you for your feedback. 

Frequently asked questions about Shane Ray, Sales Manager, NMLS #201416

How is Shane Ray, Sales Manager, NMLS #201416 rated?

Shane Ray, Sales Manager, NMLS #201416 has a 5 star rating with 33 reviews. 

When is Shane Ray, Sales Manager, NMLS #201416 open?

Shane Ray, Sales Manager, NMLS #201416 is closed now. It will open at 8:30 a.m.