This profile has been claimed by the business owner or representative.
Shurgard Self Storage Croydon Fiveways
- Self Storage
- Croydon
About this business
Looking for storage space at Croydon Fiveways? At Shurgard Self Storage, you keep your belongings in a dry and secure storage space, our store is well established and offers the best range of storage unit sizes ■ Spacious, clean and safe storage units ■ Located outside the congestion zone ■ Free parking space available ■ Free trolleys for loading/unloading About Shurgard Self-Storage: ■ Trusted SSA UK member ■ Any size. Any budget ■ No minimum stay ■ Free online reservation ■ 40+ stores in London & Thames Valley
Location details
161 Stafford Rd, Croydon, CR0 4NN, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
Avoid Shurgard at All Costs – Disgusting Conditions & Terrible Customer Service If I could give zero stars, I would. My storage unit at Shurgard was infested with mouse feces and urine. They ignored my complaint for weeks in order to avoid processing my insurance claim. They haven’t apologised once and they don’t care about taking responsibility for the damage. They told us an investigation would be run but every time we ask they avoid addressing it or giving us the results. I trusted Shurgard to keep my belongings safe fo... read more
I rented a 65 sqft unit in Shurgard Fiveways for a year to facilitate a house move. Pros - The on-site team were initially helpful, but were removed shortly after I moved in so this no longer applies. - The unit comfortably accommodated my furniture (from a 49 sqm flat with garage) and it all emerged intact in spite of the Fiveways rodent population - see images/below. - Multiple keys provided with Shurgard lock. - Email response times were quick. Cons - This was a staffed site when I moved into my unit in January 2023. By... read more
After driving all the way from Canterbury after booking my storage and paying for it I was unable to gain access to the locker even after being given the access codes and no indication of why I couldn’t enter. I’d also driven in when the door was open as I thought nothing of it and I was unable to exit! Can you imagine being unable to exit a facility? I tried to call the helpline and also to reach out via the intercom, no answer and this was around 8:30pm. So I had to wait for a long time before another patron let me out. I... read more
Worst customer service experienced, units ceiling a mess leaks and holes, they dont care about your stuff or customers they just want your money and want to raise it every 6 months - a year also been locked in twice, cant exit the gates and I have had trouble 4 times accessing my unit since they changed security features and there nobody on site to help you at all big con
Both lifts were previously out of order for several weeks, so no access to units on upper floors. Office is now shut all the time, so no help or toilet available if you need it... Now Dec 2024, one lift not working and access gates not working correctly.
Frequently asked questions about Shurgard Self Storage Croydon Fiveways
How is Shurgard Self Storage Croydon Fiveways rated?
Shurgard Self Storage Croydon Fiveways has a 4.9 star rating with 249 reviews.
When is Shurgard Self Storage Croydon Fiveways open?
Shurgard Self Storage Croydon Fiveways is closed now. It will open at 7:00 a.m.