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Shurgard Self Storage Dover
- Self Storage
- Dover
About this business
Location details
White Cliffs Business Park, Dover, CT16 3FJ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
A very easy experience: exceptionally helpful and friendly staff in Dover and regular contact to ensure both the takeover of the storage and the handing back was problem free. Admittedly the special offer of £1 for a month drew us in but from the first contact the attitude of everyone has been so positive. The storage was in immaculate condition, dropping off stuff was simple and convenient and the cheerful staff have made the entire process a pleasure. I don't normally gush but why can't all customer services be this good??
If I could give more than five stars I definitely would. The staff are very friendly, helpful and knowledgeable. A particular mention to Gemma and Trudi who have been wonderful, nothing has been too much trouble for them. The facility is immaculately clean and tidy. I would definitely recommend to family and friends. A huge thank you .
Loading bays are convenient to take stuff out and they have trolleys to help carry your things to your locker.
Storage unit it clean - however I have been a customer for nearly a year and was given 2 weeks notice of my bill being increased by 20%! I understand small increases maybe required from time to time, but 20% is unreasonable. I will be moving to the competitor down the road. Wouldn’t recommend!
Excellent service - many thanks to Robert who made the process easy by showing me examples of locker sizes, walking me around and supporting me to make a decision. Clean, easy to park and helpful people.
Frequently asked questions about Shurgard Self Storage Dover
How is Shurgard Self Storage Dover rated?
Shurgard Self Storage Dover has a 4.9 star rating with 242 reviews.
When is Shurgard Self Storage Dover open?
Shurgard Self Storage Dover is open now. It will close at 4:00 p.m.