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Shurgard Self Storage Poole
- Self Storage
- Poole
About this business
Shurgard Self Storage Poole, situated in the vibrant city of Poole, offers top-notch self-storage solutions to meet your needs. Our facility provides a range of storage units catered to your requirements, whether you are redecorating your home, moving offices, or simply need extra space. Easily accessible and conveniently located in Poole, our cheap storage options make decluttering a breeze. At Shurgard Self Storage Poole, we take pride in offering a stress-free experience with our user-friendly size calculator to help you... read more
Location details
50 Willis Way, Poole, BH15 3SY, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
I wanted to leave this review as I had a really good experience using Shurgard self storage Poole. The office staff are soo friendly and helpful. They gave great advice on the type of storage I required for my needs. I was given a tour of how to gain access to my unit. The building is kept very clean and tidy and I felt confident that my belongings were kept safe and secure at all times. I will definitely be using this company again if the need arises. I highly recommend.
The staff are brilliant and were helpful to us but since they’ve moved over to the app based unlocking and no access to the shutter made it made us moving out more difficult as we had to constantly have our phone to unlock every time, certain objects struggled to fit through the door and the threshold on the door wobbles your trolley which makes it fall off. Great staff, but not fully thought through with the app based service. Also, the out of hours numbers didn’t work for us either.
I would give zero stars if I could. Increased cost since Shurguard has taken oven and decreased accessibility and service. I’m very glad that we have been able to move house so that I no longer have to use this storage unit. See attached the photo of the ONLY access point. Previously there were 2 large hanger doors and now ALL users have to access using the single small door shown in the picture below. The doorway also now has a lip at the bottom which makes moving trolleys in and out even harder! This makes access really ch... read more
All of staff in Poole have been excellent, particularly Jenny. The storage facilities and different size units are good with varying rates and deals. Access is secure using the app. There is only one door to get your stuff in/out but it fits a large trolley through it so hasn’t been an issue for us. There is only one lift but again there’s not loads of people using it so again no issues. So far great service, thank you.
My experience is worth less than 1 star. After various searches in neighboring companies, I chose this one. The staff was amazing, and everything was perfect. I was looking for a long-term situation, more than a year, probably 2, but the situation has changed. The name has changed and so has the price, increasing by 9 pounds. Moreover, the staff is no longer friendly. The company now requires downloading an app, which was not mentioned at the time of my contract, around end of June 2024 . I don't want to be forced to downloa... read more
Frequently asked questions about Shurgard Self Storage Poole
How is Shurgard Self Storage Poole rated?
Shurgard Self Storage Poole has a 4.9 star rating with 439 reviews.
When is Shurgard Self Storage Poole open?
Shurgard Self Storage Poole is open now. It will close at 9:00 p.m.