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Shurgard Self Storage Staines
- Self Storage
- Staines-upon-Thames
About this business
Shurgard Self Storage, conveniently located in the charming town of Staines-upon-Thames, offers top-notch self-storage solutions for both personal and business needs. Our facility provides secure storage units in a range of sizes to accommodate various requirements. Whether you are looking for a small unit or a spacious area for your belongings, we have you covered. With extended access hours, open even on Sundays, and free use of trolleys to assist with your move, we strive to make your storage experience hassle-free and fl... read more
Location details
Hawthorn Road, Staines-upon-Thames, TW18 3AY, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
My Honest Review for Shurgard Self Storage Staines I recently had an extremely frustrating experience at Shurgard Self Storage in Staines. I arrived at 4:50 PM for my 5 PM appointment to access my 50 sq ft room, only to find the store closed—despite their listed hours showing they were open until 6 PM. I had brought enough luggage to fully occupy the storage space, only to find myself locked out. When I contacted customer service, I was bounced around between nine different representatives, each one telling me, “There is n... read more
Great service and staff member. I really needed help, and KATIA at the STAINES branch sorted everything for me. Ringing other branches to rectify my errors in booking and reservation. She sorted it all very quickly going the extra mile to aid me. She used compassion and good humour to turn my day around excellent customer service.
I had an amazing experience thanks to John’s kindness and patience. I was supposed to return my rental van by 4 PM, but due to heavy traffic, I arrived at 4:10 PM to find the gate already closed. Luckily, John, who had finished his shift, was nearby shopping at Aldi. He came back just to open the gate for me. After leaving the van, I realized I had forgotten my car key. Even though his shift was over, John patiently waited until 4:45 PM for my friend to bring me the key. His dedication and kindness made a stressful situation... read more
Our storage changed from Sunbury on Themes to Steins while we were abroad. Everything was moved and packed neatly when we arrived. Very friendly and efficient service. We highly recommend them to anyone.
Ellie at the Staines branch was very helpful in resolving our account closure when we'd finished using the storage locker!
Frequently asked questions about Shurgard Self Storage Staines
How is Shurgard Self Storage Staines rated?
Shurgard Self Storage Staines has a 5 star rating with 41 reviews.
When is Shurgard Self Storage Staines open?
Shurgard Self Storage Staines is closed now. It will open at 8:30 a.m.