This profile has been claimed by the business owner or representative.
105 South Dr, Ste 110, Mountain View, CA, 94040, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:30 p.m. | |
Tue | 8:00 a.m. to 4:30 p.m. | |
Wed | 8:00 a.m. to 4:30 p.m. | |
Thu | 8:00 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
My 6 yr old son had his very first MRI. Daniel (the tech who was doing the imaging) was SO nice and patient. My son was a little nervous but he answered all of our questions and tried to make my son feel at ease and made him as comfortable as he could. They also let me go in with my son and be there the whole time so I could hold his hand and make sure he was okay. It was a positive first experience for us. Also, our wait time from the time we got to the office to when we actually got in, was very short.
The staff was very kind and efficient. The procedure went quickly and when I asked for a CD of the procedure, they had it ready within 5 minutes. The checkin was totally contactless and easy to follow.
I felt very at ease and it was completed in a timely manner very good service great staff Thanks so much Cindee
Business response:
Thank you for the review!
Staff are courteous. Very short wait time and the result is quick.
I went to SimonMed-Mountain View, CA for x-ray. Before going, I called their customer support number for appointment . I was told that they don’t give appointment for x- ray but there was just 1 patient at the Mountain View location when I called so if I go right away, my wait time will be 10 minutes. I ended up waiting for 3.5 hours.😡 The staff was very nice and apologetic for the wait. They said they just have 1 technician so wait times were longer for everyone.
Business response:
Hello, we apologize for the inconvenience. If you have any other concerns, please feel free to reach out to info@SimonMed.com where we can gather further information.
I would rather die than ever use Simon med again
Business response:
Hello Edi, we appreciate you taking the time to leave us a review. If you would like to speak with a member of our management team, please send an email with your information to info@SimonMed.com so we can reach out to you. Thank you.
SimonMed Imaging - Mountain View has a 4.1 star rating with 495 reviews.
SimonMed Imaging - Mountain View is open now. It will close at 4:30 p.m.