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SimonMed Imaging - Palm Valley
- Diagnostic Imaging
- Goodyear, AZ
About this business
Why Choose Us SimonMed Imaging and its affiliates have been serving the community for over 30 years. Our mission is to provide best-in class affordable care through the use of advanced technology. We have patient-focused staff and highly trained medical professionals. SimonMed has over 160 convenient locations across 11 states and provides late night and weekend appointments to accommodate patients.
Location details
13657 W McDowell Rd, Ste 111, Goodyear, AZ, 85395, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedthe one in Buckeye had a 2 hr wait so went to Litchfield. in and out in 30 minutes. Everyone was very nice. I was there for a knee xray.
I would never go to the Palm Valley AZ office again. After sitting in the waiting room 30 min I was called back by the imaging technician and told I would not be receiving my procedure today. She argued with me that my Dr ordered something that we just did 6 days ago so I should not come back for 6 months. Even though I was adamant about what my Dr had ordered and the scheduler selected the correct procedure she would not listen. I took 2 hours off if work for this. I eventually got hold of my Dr who explained the tech had i... read more
Extremely rude front desk, would not recommend
They said it would be an hour to an hour and a half wait when in reality it was3 hours . I was told to go to my nearest Simon med and when I got to the closest they said to go to another one. Also the bathroom in x ray had dirty gowns placed over the sink
I was called by a representative stating that my CT abdomen/pelvis with contrast that was scheduled for February 9, 2023 needed to be canceled due to pending approval from my insurance company. I told the lady please don’t cancel the appointment I will call my insurance company and then I will call you back. I called the insurance company got the approval process started. They were reaching out to the doctor to get it approved and I was calling back to let her know that I would keep the appointment, even if I had to pay cash... read more
Very bad. I. was lied to. Horrible experience.
Really bad service rude people they should hire bilingual staff
I have experience nothing but frustration with Simon Med over the almost three years I have had to deal with them. Their administrative staff is particularly egregious. I know most problems stem from language issues, but the scheduling effort needs totally revamped, including particularly the online scheduling. Worst website I have seen. Ladies behind the front desks need to spend less time on their nails and fake eyelashes and more on patients. No one wants to be their, staff needs to realize that and expedite appointments.... read more
1. Scheduling is a nightmare. Took at least a week just to speak to someone 2. They failed to get pre-approval from insurance resulting in in scan and wasting my billable hours at work. 3. Both times I was in recently, they tried to collect money from me even though my insurance pays at 100%. 4. Last year I had to call three times to get them to bill my insurance. They are crooks! They take advantage of people who don’t understand their insurance. I can’t imagine how someone would even go about getting a refund for an ... read more
Frequently asked questions about SimonMed Imaging - Palm Valley
How is SimonMed Imaging - Palm Valley rated?
SimonMed Imaging - Palm Valley has a 4.5 star rating with 2,824 reviews.
When is SimonMed Imaging - Palm Valley open?
SimonMed Imaging - Palm Valley is closed now. It will open at 7:00 a.m.