Sleepworks

Nina Gordon 

on Google

5 months ago

We needed a new mattress. We did a ton of research, and then we went to a well known chain mattress store, where we were greeted by an indifferent salesman and limited inventory. Depressed and frustrated, we went home and did more research, thinking we would just order something online... but buying a mattress without trying it out seemed risky. One of the brands we were looking at was available at Sleepworks, so we went to look at it. Jerry, the salesman who greeted us at Sleepworks, was incredibly accomodating and patie... read more

Artem Tsipursky 

on Google

2 months ago

I came to try out a specific brand of (online) mattress. I asked if they give the same warranty and return terms as the brand. The reply was (paraphrased) “yeah if you don’t like it, you can bring it back in 30 days, same as them.” Which is false: this store only allows upsell exchanges, not returns, and they charge a processing fee on top of having to buy a more expensive mattress from them. While this is fairly common for mattress stores, the online brand has a 365 night trial and full free returns/refunds. The salesperson... read more

Matt Girschick 

on Google

6 months ago

I hate mattress shopping and I’ve never left somewhere more confident in my purchase. Jerry, the salesman who assisted us, was impressively knowledgeable and did everything to help us find what fit us best. He let us take our time and fielded all questions we had thoroughly. 12/10 would recommend to anyone looking for a new mattress. 

Shoshana Colon 

on Google

5 months ago

Writing this review in the parking lot after having the most bizarre, anxiety inducing experience at a store. I came in upon opening on 2/5 for a twin mattress and the man who opened the store led me downstairs to a few options. I laid on the twin to see if it felt like the right size and inquired about a twin xl. He proceeded to tell me I didn’t need an xl because I’m short, the same size as his daughter so I’d be fine. I told him it felt a little small to me and ultimately it is up to me what feels right. He then showed m... read more

Michael Hiller 

on Google

8 months ago

My wife and I ordered a Murphy cabinet bed with Joe's assistance and he was extremely helpful. The bed was delivered in a timely fashion and the delivery team was spot on. They opened up the packaging outside and carefully brought the bed down to our basement where they completed assembly and gave us clear instructions on its use. A great experience from start to finish. We would certainly use them again and highly recommend them.