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Southern Tire Mart at Pilot
- Tires
- Cheyenne, WY
About this business
Location details
2401 Clear Creek Parkway, Cheyenne, WY, 82007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Fantastic people and service. From check in to check out great experience. Why? Why can’t we have this level service everywhere? James and Riley thank you for your help! I will see you guys next time.
Got here at 6am right when they opened. No office personnel were avaliable till 6:48am. Once I was checked in at 7:15am Once the pink and blue haired ladies had time to help me get checked in the mechanic got straight to work.
Came to the tire shop with my truck to replace a wheel. Went up to the counter, but the woman working there was clearly in a bad mood and refused to provide service without any explanation. I was calm and respectful, didn’t say anything rude. She simply refused to take me in. Very disappointing, especially when you expect decent treatment. I won’t be coming back here and wouldn’t recommend it to anyone.
Said they'd be out in 2.5 hours. Which would have been 7 am. Then. They call at exactly 7am. To give some childish excuse as to why they're not professionals who do their jobs correctly. Then they said they'd be here at 9. Then they said they'd be here at 1030. They never showed up. Keep the excuses to yourselves & be professional. If it weren't for truck drivers. There would be no Southern Tire Mart. Need to keep that in mind. And. Need to be a lot better. This is completely Unacceptable.
called before I arrived for a rim to be charged. I was told 30 wait than an hour went by I was told the will not be able to do it tonight because one mechanic was on the call out and the other one was getting off in 40 minutes. than we said we would wait for the mechanic that was out. after 2.5 hours of wait, they got us in. this is a steer wheel. they take everything apart and tells us that they will not be able to balance the tier because the machine is down. why would you even start the job? this is unbelievable. the gi... read more
Frequently asked questions about Southern Tire Mart at Pilot
How is Southern Tire Mart at Pilot rated?
Southern Tire Mart at Pilot has a 3.9 star rating with 114 reviews.
When is Southern Tire Mart at Pilot open?
Southern Tire Mart at Pilot is closed now. It will open at 6:00 a.m.