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Spencer Dental & Braces
- Dentists
- Colonial Heights, VA
About this business
Location details
400 Southpark Blvd, Colonial Heights, VA, 23834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
My appointment was at 9 am. I arrived around 0840. I did paperwork and made a payment all before 9. It is now 0920 as I am still waiting to be called for my 9am appointment. If you cant tell, im still in the lobby waiting while I write this. Update: 0930 and I still have not been seen. Update: 0935 got an update that they only have 1 DA today and that it may possibly be another 10-15 minutes before its my turn. Finally got my turn at 0940. Ridiculous
We had a wonderful experience at Spencer's Dental & Braces. From the moment we walked in, everyone was incredibly friendly and welcoming. The entire staff made us feel comfortable, answered all of our questions thoroughly, and never made us feel rushed. The appointment itself was very efficient and quick while still being thorough. Everything was explained clearly, which really put our minds at ease. Scheduling our next appointment was fast, easy, and organized. It's clear that everyone there genuinely cares about their pa... read more
I would never recommend this office to anyone. I have been bringing my children here for a few years now, so this is not just a knee jerk review. This morning during our visit the staff was being very dismissive, gave alot of attitude, and showed no empathy for a family that had been there for a 8am appt with a four-year-old with my family showing up at10am. The way they treated that family was so sad. After waiting almost 2 hours from the time of the appointment to be told, it would be another 40 minutes because of someone ... read more
I never walked in a dentist office and immediately turned off ! This place is suppose to cater to children yet there is nothing inviting about it . I took my daughter for her first ever visit hoping to make her see the dentist isnt scary and a fun place to be but it was a horrible experience. When we walked in no one greeted us there were a lot of people in the waiting area looking down and depressed , no tvs no sounds no lights no toys nothing to make me feel like any child would feel comfortable there. If it’s someone’s fi... read more
I have been going to this “establishment” since it was Kool Smiles. THIS PLACE SUCKS NOW. The staff is horrible, the hygiene team and even the orthodontist side. This business is unorganized, unsanitary, and unprofessional. Who leaves a patient/client in the chair to get a DONUT. A damn DONUT, while my mouth cocked open. Then I patiently waited for someone to come back, 30 minutes went by and no one came. All i heard was “this donut too good”, yeah too good to finish my treatment IS INSANE. 10/10 WOULDNT RECOMMEND. Cut the l... read more
Frequently asked questions about Spencer Dental & Braces
How is Spencer Dental & Braces rated?
Spencer Dental & Braces has a 3.7 star rating with 901 reviews.
When is Spencer Dental & Braces open?
Spencer Dental & Braces is open now. It will close at 2:00 p.m.