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Stonebriar Chevrolet Service

4.4

About this business

Location details

9950 TX-121, Frisco, TX, 75035, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.41,508 reviews
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David L.'s profile image
David L. 
2 months ago

Took vehicle thinking I knew what the problem was,tech agreed and was charged $220 diagnostic fee. Declined $300 repair. Took vehicle to platinum chevrolet and technician pointed out what actual problem was. Called Stonebriar and service manager advised they charge a diagnostic fee whether they diagnosis it correctly or not, so i can only assume they will continue charging a diagnostic fee until they diagnose it correctly, if that ever happens 

Business response:

We're truly sorry to hear that your experience with us wasn't a positive one. We strive to provide excellent service and your feedback is important to us. We'd appreciate the opportunity to make things right. At your earliest convenience, please reach out to us directly. Thank you. 

Frequently asked questions about Stonebriar Chevrolet Service

How is Stonebriar Chevrolet Service rated?

Stonebriar Chevrolet Service has a 4.4 star rating with 1,508 reviews. 

When is Stonebriar Chevrolet Service open?

Stonebriar Chevrolet Service is closed now. It will open at 7:00 a.m.