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Extra Space Storage
- Self Storage
- Richmond, Indiana
About this business
Store your belongings at Extra Space Storage on 4611 W Nat'l Rd Richmond, IN today! Our large selection of storage units, climate-controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our fac... read more
Location details
4611 W Nat'l Rd, Richmond, Indiana, 47374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
I’m filling out this review at the request of a text message I received from Extra Storage Space. My quick review: not happy but it is what it is. My starting price was an acceptable $122 per month. Fast forward to today and it has increased 82% to $222 a month. I did not receive anything more for the price increase either - the unit did not increase in size, the facility did not become more secure, etc. The good attributes are my belongings are safe, dry, and remain in the same condition as when I left them in the storage u... read more
I have been renting storage for 4 months and the units have increased 16$/month with NO NOTIFICATION! ....absolutely awful. Someone also ran over the passcode box right after I started renting. I was never refunded for my lock. Which you are forced to buy as they are left in your unit. I hauled the lock all the way back to the office and it was never refunded. Oh yeah, and less than 2 months after I started renting, the company got sold. It went from Storage Express to Extra Space Storage... after being ASSURED by the manag... read more
Jessica is a very sweet lady and I really love the unit I'm in. Secure gate and only 1 way in and 1 way out. I do believe they need to put a dumpster at the facility but everything else is awesome so far. They are also willing to work with you to accommodate your needs.
JP was absolutely fantastic with her customer service being top-notch and very helpful explains everything so that it's plain to understand units are clean definitely a good place to do business with just ask for JP
They were very helpful and friendly. Everything was explained to me and that made things easier. This was my first time renting a storage place.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 48 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.