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Storage Express is the premier Midwest self storage company serving customers in Illinois, Indiana, Kentucky, and Ohio. We offer top-notch customer service and quality storage units for metropolitan areas and smaller markets where self storage may not be widely available. Customers can rent storage units online, over the phone, or by visiting one of our 24-Hour Rental Centers!
7634 Madison Ave, Indianapolis, IN, 46227, United StatesGet directions
|Mon||6:00 a.m. to 10:00 p.m.|
|Tue||6:00 a.m. to 10:00 p.m.|
|Wed||6:00 a.m. to 10:00 p.m.|
|Thu||6:00 a.m. to 10:00 p.m.|
|Fri||6:00 a.m. to 10:00 p.m.|
|Sat||6:00 a.m. to 10:00 p.m.|
|Sun||6:00 a.m. to 10:00 p.m.|
9 months ago I had wonderful experience and decided to rent another unit. Well, I unfortunately had a severe medical condition and was hospitalized. I came out of the hospital and I called to make a payment, the guy told me $142. I apologize to him saying I'm sorry I didn't realize I was late on my payment because it's usually only $77. So the next month same thing and I ask what's going on? Then I find out they raised it double. And I tell him my situation and he basically tells me he'll do me a favor after I make the paym... read more
Greetings, thanks for allowing me to do a review. I starting storing my inventory from my shop on Friday July 10, 2023. My experience locating the establishment was easy, yet, locating my storage unit was not good. I thought I was looking for the first three numbers on my storage unit; I drove around for probably 8 minutes before I called and they were very helpful. They told me to go to the front kiosk and locate my unit. Thank a man came on the intercom and helped further. I loved the customer service and helpfulness of ev... read more
They lost the combination to the lock they put on, and when I called the rep. From their kiosk at the facility, she was incredibly rude, and judgmental. Told me it couldn't possibly be their fault, wouldn't let me speak, told me to watch my kids because they were running back and forth through the indoor hallways of all the locked storage units. The serial number didn't match the lock on my unit and she still refused to apologize for their fault, and continued to tell me I was just putting in the code wrong, even though I ha... read more
Very friendly and very kind nice and safe place to store things
Very easy process. Was able to reserve and pay for a unit on the app. Never even had to talk to anyone. Also comes with a new lock and 2 keys.
Storage Express has a 4.8 star rating with 132 reviews.
Storage Express is open now. It will close at 10:00 p.m.