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Extra Space Storage

4.7

About this business

Location details

7708 Plummer Business Dr, Troy, IL, 62294, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.758 reviews
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Alicen Ragsdale's profile image
Alicen Ragsdale 
recommend  Recommended
a month ago

Very friendly knowledgeable and over a great experience the manager very kind and very helpful 

Business response:

We are absolutely thrilled to hear about your great experience at Extra Space Storage. Thank you for your wonderful feedback. 

Jared Hampton's profile image
Jared Hampton 
recommend  Recommended
3 months ago

Clean facilities, always provided help when needed, never had a problem getting ahold of someone when I had a question, great access to the facilities. 

Business response:

We are delighted to hear about your positive experience with our clean facilities and helpful team, Jared! 

Bev Erly Ann's profile image
Bev Erly Ann 
3 months ago

I am not a fan of the rate increases... from $41 to $61 is quite the jump at any point. You were kind enough to lower it to $54 after my phone call but I just could not be ok with what you did and at already higher rates. I was why I chose to leave. 

Business response:

We understand your frustration with the rate increase. We're sorry this led to your decision to leave. For any billing concerns, please contact us at (618) 867-6050. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 58 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.