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Storage Star
- Self Storage
- Dallas, TX
About this business
Location details
2812 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
As for Ericka R., you will not find better customer service! She is consistently professional, knowledgeable, and incredibly dependable. From day one she has made the storage process easy and stress-free, always taking the time to answer questions and explain everything clearly. I truly appreciate how responsive she is and how she always follows through on what she says. If you need a storage unit, ask for Ericka R. — you’ll be in excellent hands!
I needed to move in my 1 bedroom apartment into Storage unit in the customer service representative has said that a 5 x 15 would fit my one bedroom apartment so when I got to the storage, I noticed that that wasn’t gonna happen so I decided to go to the office and I had it the lady in front know that I was misinformed on the sizing and the amount of stuff I can put in this unit so she upgraded me to a 10 x 15 free of charge and I was able to move in all my things just for the three days that I was gonna be there. It saved me... read more
Had a great experience at Storage Star Self Storage! Store manager Ericka Rodriguez was an absolute delight—she made the whole process easy and enjoyable. We had great conversations while navigating unit options, and she took the time to make sure all my needs were met. Excellent customer service and a smooth experience from start to finish. Highly recommend!
I stopped by Storage Star to ask a few questions and get a quote because my family and I were recently displaced after our home flooded and we needed a storage unit immediately. From the moment I walked in, Ebony showed so much empathy, kindness, and professionalism. I shared with her that I was a little nervous about renting a unit at this location because of the area and the crime nearby, but she took the time to reassure me that my belongings would be safe and that I wouldn’t have to worry. She was very knowledgeable and... read more
I had a great experience with Storage Star, and I especially want to recognize Ericka for her outstanding service. From the moment I walked in, she was friendly, professional, and very easy to talk to. She took the time to walk me through all the available options, answered all my questions patiently, and made sure I felt confident about my choice. Ericka made the entire process smooth and stress-free. Her positive attitude and willingness to help really stood out. It’s clear she genuinely cares about providing excellent cu... read more
Frequently asked questions about Storage Star
How is Storage Star rated?
Storage Star has a 4.8 star rating with 233 reviews.
When is Storage Star open?
Storage Star is closed now. It will open tomorrow at 9:30 a.m.