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Storage Star
- Self Storage
- El Paso, TX
About this business
Location details
7920 Dyer St, El Paso, TX, 79904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Great customer service was provided from both Juan & Jesus. Never had an issue & they explained the rental process and fees very thoroughly. The only downside to this particular location is that it sits at the base of the mountain so when it rains, you run the risk of your unit getting flooded. READ your insurance disclaimer!! They do NOT cover flooding. Ensure your items are raised off the floor to prevent damage in case you decide to rent. That was the only downside & the reason for a 4 out of 5 star review. I would defin... read more
I walked into storage star and immediately I was helped by Juan and he got me into the exact storage I needed. The process was super fast and I am extremely satisfied. Thank you Juan
I had trouble accessing my unit and Ares and Juan took the time to help without any attitude. They were patient and Ares went out to the unit with me to open the door and make sure everything was good. The place is always clean and secure. Customer service really makes a difference at this property. Would definitely recommend this location.
Renters beware - they advertise specials on their website, but once you have a contract the rate will increase every two months! My rent has doubled in less than a year. Employees claim they "don't know when the rate will increase" but conveniently do know when your payment is due. The storage units are always flooding, even with little rain. Unprofessional staff and horrible customer service - do not rent from this place! Add photos
Awesome service and clean place, Juan was more than courteous 5 stars.
Frequently asked questions about Storage Star
How is Storage Star rated?
Storage Star has a 4.6 star rating with 168 reviews.
When is Storage Star open?
Storage Star is closed now. It will open at 9:00 a.m.