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Storage Star
- Self Storage
- Chicago, IL
About this business
Location details
1300 N Ashland Ave, Chicago, IL, 60622, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I had a wonderful experience getting registered for a storage unit, thanks to Dee! She was incredibly kind, patient, and helpful throughout the entire process. She took the time to explain everything clearly, answered all of my questions, and made the registration process so easy and stress-free. Dee has such a friendly and professional attitude, and you can truly tell that she cares about helping people. I really appreciate all of her assistance and the excellent customer service she provided. She is definitely an asset to... read more
Dee made this process so smooth! I’ve never used storage before, and she walked me through exactly where my unit was, how to end the rental, and where my U-Haul could park! Would definitely recommend. Michael at the front desk also did a great job with helping me through the process of vacating the unit!
DO NOT TRUST THEIR REVIEW!! They r fake and cant be 4.9 star. They slowly raise ur rent without Sending notice. I m paying over $200 a month for a unit only $100 listed on the website. When i try to call lower the rate. They seems dont care to lose someone who actually look at the bill and say NO. STAY AWAY!!!!!! UPDATE!! Very quick AI reply. Contacting you not gonna solve the problem coz we just did b4 leaving review. Why dont you tell us here. Do you slowly raise the price until we found out and move? it cost double righ... read more
Dee, wow such amazing customer service. Since the change over shes been nothing help. Caution and safety are very much a priority for her and we so greatly appreciate her attention to detail, even through a new change. Amazing hire. Staying at this unit just because of her service.
Highly recommend working with Michael at Storage Star for your storage needs! He is incredibly patient and thorough when explaining the different rates and options, and made the entire process so easy. The facility is pristine, bright, and very well maintained, plus it’s conveniently located in a shopping center with Lowe’s, Dunkin’, Ulta, and more. Great experience all around!
Frequently asked questions about Storage Star
How is Storage Star rated?
Storage Star has a 4.9 star rating with 1,327 reviews.
When is Storage Star open?
Storage Star is open now. It will close at 6:00 p.m.