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Storage Star
- Self Storage
- Anchorage, AK
About this business
Location details
11711 Old Seward Hwy, Anchorage, AK, 99515, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | 9:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
Stored my car here for over a year while i temporarily lived outside of Anchorage. Got my car back in great condition. Worked with Heather to get my storage lease terminated today- she was very courteous, patient and thorough. Will always recommend them for all our storage needs.
I have mixed feelings about this place. First, they boosted rates company wide about 6 months ago nearly 200% and offered current renters no type of grandfather system, forcing many long term clients to relocate their belongings to competitors around town. Conversely, after winning an auction online for a unit at their Old Seward location, I had 72 hours per the auction rules to clear out the unit and relocate the contents.... If you know anything about auctions these terms are ironclad: operating outside the scope of their ... read more
Lorraine was wonderful! She showed me the storage units and was very informative throughout the entire process. She answered all my questions clearly and made everything easy to understand. Her great customer service and friendly attitude made the experience smooth and stress-free. I truly appreciate her help and would highly recommend working with her!
Great customer service and easy to sign up for a unit. Even though we had a major snow fall the people at Star went over and above. We both missed appointment because of road conditions but they were there the next day even though they weren’t scheduled to have the office open. Unit and area are clean and easily accessible since they have all areas plowed as soon as possible. Outlets close to units and even though units aren’t lite the aisle light is enough to see everywhere in the storage unit.
We’ve been working with Storage Star for storage needs since 2024, and our experience has been very positive. Their team is professional, organized, and easy to coordinate with, which has made managing storage logistics for our property straightforward. Communication is strong. Staff respond quickly to questions and are clear about unit access, availability, and guidelines. The facility is clean and well maintained, and the process for moving items in and out has been smooth for our maintenance team. Overall, Storage Star... read more
Frequently asked questions about Storage Star
How is Storage Star rated?
Storage Star has a 4.7 star rating with 67 reviews.
When is Storage Star open?
Storage Star is closed now. It will open on Saturday at 9:30 a.m.