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Storelocal Storage
- Self Storage
- Hercules, CA
About this business
Location details
1444 Willow Ave, Hercules, CA, 94547, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Pam was a great host! She showed me the difference between the sizes of the units as I was ready to downsize. She made the process so easy, great instructions on moving into a different unit and handled the transaction with ease. Definitely an effortless experience minus actual moving part.
Very clean and customer service was always great. Everyone was Professional, courteous and always helpful!
My husband and I moved from LA to Hercules and needed reliable storage. Storelocal Hercules was the perfect location at a great price. Everyone I encountered has been super responsive and helpful. We were provided instructions on how to access the facility and our unit through an app which was very nifty. The move out process was easy and I'd like to personally shout out Chris for his 5 star service!
Pam And Chris were awesome! Very friendly / helpful. Loved the tour and the facilities.
Everyone is very helpful and the facility is brand new and very nice. I'm happy to be a customer here.
Stopped by this facility yesterday afternoon, I was highly impressed by Megan, her customer service, excellent, no pressure or sales tactics. Today I decided to open a business account with this storage facility, Jennie the assistant manager was very accommodating, her customer service on point and by the way, I ran into one the owners "Ryan" very nice and accommodating. Based my first and second impressions. I highly recommend this establishment. All the storage amenities at this facility is high tech, which allows for eas... read more
Business response:
Hi Dorian, thank you so much for your kind review of our new Storelocal Hercules facility! We are very proud of our facility which is one of the most technologically advanced ever built with 24/7 video surveillance and state-of-the-art access control that allows you to enter the front gate and your unit using your smart phone! Our team strives every day to provide the best possible customer experience. We are so pleased to have you as a customer. Thank you again.
Rod J. Moved mini storage in Hercules in December 24. Thought this was a nice well kept storage spot. Hadn't been to my storage in awhile, and early August I came to put something inside my storage which was 75% full, when I opened my storage everything was gone except one box and 5 jackets. I was told oh, we never had that happen, and did let someone use your access code. They told me it was cameras on the halls, but I couldn't find no camera in area of my storage. There was one around the corner from my storage. I had to g... read more
Business response:
Hello Rod J., Thank you for taking the time to share your feedback and we appreciate you filing a police report regarding your claim. We take the safety & security of our facility, tenant’s information & stored property very seriously! Our access control system gives the customer full control over how they can share access with family or friends, but the management does not have access to a customer's unit and never shares access codes. Our system also tracks and records every user & unit activity. All activity on your unit ... read more
PLEASE GO SOMEWHERE ELSE. Horrible. So much of my stuff has been destroyed. Everything is drenched (literally wet) in rat piss and shit. Then we discovered roaches, we had already brought them home unknowingly last weekend, I didn't discover evidence(droppings) and a live roach until Tuesday!!!! Now I have an infestation to deal with in my brand new home... babies literally hatched last night, we found babies this morning...AND The prices keep going up. I'm going through my things and moving them to a MUCH cheaper location ... read more
Business response:
We appreciate your feedback, Addi If you would like to discuss your experience further, don't hesitate to reach out to us at 510-592-8008. We would love the opportunity to resolve any issues.
Frequently asked questions about Storelocal Storage
How is Storelocal Storage rated?
Storelocal Storage has a 4.7 star rating with 114 reviews.
When is Storelocal Storage open?
Storelocal Storage is closed now. It will open at 9:30 a.m.