SuperCare Health

Robert Garvin 

on Google

11 months ago

Absolutely horrible experience with this company. I went with SuperCare because of a recommendation from my insurance carrier... choosing SuperCare over other DME oxygen providers. I have had nothing but issues with them over the last year that they have had my account. They consistently provide equipment that does not work (I am currently on my 4th portable oxygen concentrator that is now also malfunctioning), getting replacement equipment is impossible, I did troubleshooting on my own portable oxygen concentrator with the ... read more

Sonya 

on Google

a year ago

I had called 3 days ago for replacement on Zen o lite that has check vent then maintenance required messages on it. Today m being told that it will be delivered Monday. I offered to pickup myself they won't deliver it tomorrow coz they told me it's not hospital discharge or an emergency. They just diagnosed me from the other side of the phone. How convenient for them. Seriously!!! 

Mimi Dang 

on Google

7 months ago

I have horrible experience with supercare customer service over the phone to the point where I give up on calling so I decided to stop by their office to show them what I need. I met with Joseph Abuzaid today. He is so nice. He helps and make sure I got what I need for my daughter. Thank you Joseph! 

Tania Nunn 

on Google

2 years ago

Medi-cal should be ashamed to use an unprofessional company like this. It will be September tomorrow and I have been waiting for nebulize since March. April 2021 they said they didn’t get the referral. April 2021 called again and they said they didn’t get the referral. The clinic who wrote it have now sent it over for the 3rd time. Finally received a call that they were shipping it out and they would send a tracking number once it was shipped. I never received the tracking number then called on 8/13/21 and was told there wer... read more

Matt Smith 

on Google

3 years ago

Took forever to get supplies reordered. I Doc had to fax prescription 3 times and called last two times to ensure prescription was received. Was told I'd be called within 24 hours but was not. Called 48 hrs later and was asked what supplies were needed. If I hadn't called, would have never received supplies or call, I'm sure. Had to pick up supplies in person due to impending international trip as they could not guarantee 3 business day turnaround from central supply. Very frustrating experience.