This profile has been claimed by the business owner or representative.
SuperCare Health
- Home Health Care
- Milpitas, CA
About this business
SuperCare Health is a comprehensive post-acute care respiratory services company focused on managing high-risk respiratory patients in their homes. Our goal is to be the most trusted and preferred resource to manage the high-risk, post-acute respiratory patient through our high-touch clinical team and high-tech, innovative solutions.
Location details
1001 Pecten Ct, Milpitas, CA, 95035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
The worst company policy. I ordered a filter for my CPAP machine. They sent me the tubes and the mask that I don’t really need but the filter I ordered did not come in the package they sent me. I called them to report the missing filter and they don’t want to believe that they missed sending the filter. They keep insisting that they’ve sent the filter. What a terrible customer experience. I’ll see if I can work with another provider than this company. It’s very frustrating.
This review is to express my appreciation to Chris! He delivered oxygen to my home and I had some questions which I was hoping he would clarify for me. He is extremely knowledgeable, and professional. He was so thorough in answering my questions, and took the time to listen and instruct me on the use of the equipment. He is very polite as well. I am so grateful to him and I feel he is a tremendous asset to this company. Thank you again Chris! :)
Here we go again, trying to get a portable oxygen machine. 5 days of phone calls ; some days I called twice. NO RESPONSE. They claim they left 1 VM. I offered to do a screen shot proving there was no message. I am desperate to fly next week and still can't reach anyone in the travel Department to see if my machine is being delivered. This is an ONGOING problem with this process and department. CALLING ON ANYONE IN SENIOR MANAGEMENT TO RESPOND. I need oxygen to breathe. Please show some compassion and responsibility. I am und... read more
Absolutely horrible experience with this company. I went with SuperCare because of a recommendation from my insurance carrier... choosing SuperCare over other DME oxygen providers. I have had nothing but issues with them over the last year that they have had my account. They consistently provide equipment that does not work (I am currently on my 4th portable oxygen concentrator that is now also malfunctioning), getting replacement equipment is impossible, I did troubleshooting on my own portable oxygen concentrator with the ... read more
I had called 3 days ago for replacement on Zen o lite that has check vent then maintenance required messages on it. Today m being told that it will be delivered Monday. I offered to pickup myself they won't deliver it tomorrow coz they told me it's not hospital discharge or an emergency. They just diagnosed me from the other side of the phone. How convenient for them. Seriously!!!
Frequently asked questions about SuperCare Health
How is SuperCare Health rated?
SuperCare Health has a 2.6 star rating with 18 reviews.
When is SuperCare Health open?
SuperCare Health is closed now. It will open at 9:00 a.m.