Taylor Homes

Pamela J 

on BBB

4 years ago

WOW!! What a great experience. I have friends who told me about the nightmare home building could be, but thanks to Julia ******* and Matt ****** at Taylor Homes Georgetown, the experience was great, easy, and painless. 

Danny S 

on BBB

4 years ago

Building a new home is a frustrating, but exciting process. Taylor was very supportive in helping us navigate this unknown territory. They provided support throughout the entire process, not just the bricks and mortar. Due to the nature of the business, the build was not without minor issues, but these were all promptly addressed and corrected to our benefit, usually before we even realized that there was a problem. Also, Taylor doesn't just wave goodbye at the end of your build, they plan to be around for several years to c... read more

Kalissa Y. 

on BBB

5 years ago

Taylor Homes did a great job with helping us through the process of building our forever home. You can tell that the house has great quality throughout it. They were always available to help out any time we had questions as well! 

Jessica Z 

on BBB

a year ago

Taylor Homes is absolute trash. We have been “working” with them for 2 years. And my house is still not done. They have screwed us left and right. We are going on our 4th construction manager. There has been a 5,000 apartments built before our house. I’m talking started after and is done before our home. We moved our family for MI to TN and ended up having to go back because they keep screwing us over. They have even blocked me from social media cause I keep posting the truth about this garbage company. This has been the wor... read more

Mark S 

on BBB

a year ago

Signed build paperwork to start Sept 2021. Moved in June 2023. Builder Superintendent out of Tennessee, with company Taylor told us we would have him for a year ONCE WE MOVED IN and now he's no longer with Taylor. A new new construction supervisor came out ( Sept 18th 2023 ) and looked at the serious items still not completed and started to look into them. He also pointed other serious issues as well. I understand he's no longer with the company. This makes over 8 different build superintendents, to include going back to the... read more

Daniel C 

on BBB

2 years ago

Absolutely horrible experience. No communication, zero customer service. I had 2 different build supervisors both repeatedly lied to me saying things would be done that were never done. Taylor insisted on getting final payment before work was finished. I was never late on a payment and fulfilled my end of the deal. Now I have paid over 400k in cash for a house that’s not completed and Taylor Homes will not respond to my calls or messages. I am simply asking Taylor to provide the services that were paid for and they are refus... read more

Claudia S 

on BBB

2 years ago

I wish I could give negative stars! We started in 10/2020 and the house was finally finished in 5/2023. We were able to move in 4/2022 while they finished the home. We had a change of superintendents 7 times- they have a horrible turnover rate with staff. They are now saying our warranty started 4/2022 when we made the final payment- not when the home was finished which was 5/2023. And they waited until 5/2023 to send me any warranty information so now sure how a warranty started 13 months before a home was finished. I had t... read more

Abby R 

on BBB

2 years ago

We started with Taylor Homes in April 2021. By November 2022, it was finally ready to move in!!! We chose the Peercy model to build. Upon move in, which we didn’t officially move in until February 2023, we found massive amounts of lighting coming through doors throughout the house which resulted in hundreds of flies. Everywhere. They also manage to find their way through the windows screens as well. With that being said, we are still missing our bathroom screen window and was told it was delivered and will not be replaced. W... read more

Beth H 

on BBB

2 years ago

We have been waiting almost 18 months for our home to be built. We get a lot of lip service from the building supervisor and no one will speak to us at the corporate office. We are on our 4th building supervisor and we are tired of being lied to.