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Taylor Telecom (aka Taylor Telephone Cooperative, Inc.)
- Technology
- Merkel, TX
About this business
Taylor Telephone Cooperative, Inc. was formed in October of 1951. Our purpose then, as it still is today, is to provide high quality telecommunication services to rural West-Central Texas. We provide service to approximately 14 exchanges, covering a 2000 square mile area, including 14 cities and 9 counties. We have successfully deployed fiber to the home (FTTH) to over half of our customers. While it is an extensive and costly undertaking, our goal is to deploy FTTH to all of our customers.
Location details
9798 I-20, Merkel, TX, 79536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently experienced an internet outage due to a power surge during an electrical storm. The following day, I contacted Taylor Telecom by email and was quickly impressed by their response. A courteous and professional representative promptly called me back and assured me that a service technician would be in touch soon. Shortly thereafter, I received a call from Billy, my assigned technician. Billy was incredibly accommodating—he offered to schedule the service call outside of his regular work hours to fit around my own w... read more
For several years Taylor Telecom has serviced our home. Anytime we have had any issues, Cliff is here within 30 mins, even if it is after hours. He has never one time put me off, or acted upset that I called. He always takes care of his customers. I appreciate his professionalism and his willingness to do whatever it takes to keep us and running!
We have used Taylor Telecom for 10 years in 4 family residences and 2 businesses for internet and phone service. The installers are the best and most helpful men you will ever meet. On the infrequent occasions I have called internet tech services, they always have gotten me up and running again in minutes. And unlike some providers, they never pad their bill. Honestly, it’s just about the best run organization in the Big Country. When we built a new business a couple of years ago, they sped up laying new fiber optic cable ... read more
Destiny on the late night help desk shift was amazing. She was friendly, helpful and had a sense of humor. She did all she could on her end. Turned out we needed a tech to come out in person. Being after 10pm, we had to wait until the next day. Completely understandable. The next day, Easter Sunday, Cliff came to the house in the early afternoon. He was polite, friendly and also had a great sense of humor. He was quick and efficient in the repairs needed. It's always been a pleasure to interact with the employees of Taylor T... read more
The service is great and has not dropped at any point even during the storms. They were quick to respond to my immediate need for service and provided service to us within 24 hours. The technician was amazing! He even assisted in setting up the ap and ensured all was connected prior to leaving. I would recommend them to anyone in the area!
Frequently asked questions about Taylor Telecom (aka Taylor Telephone Cooperative, Inc.)
How is Taylor Telecom (aka Taylor Telephone Cooperative, Inc.) rated?
Taylor Telecom (aka Taylor Telephone Cooperative, Inc.) has a 5 star rating with 66 reviews.
When is Taylor Telecom (aka Taylor Telephone Cooperative, Inc.) open?
Taylor Telecom (aka Taylor Telephone Cooperative, Inc.) is closed now. It will open tomorrow at 8:00 a.m.