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Taylor Telecom (aka Taylor Telephone Cooperative, Inc.)

4.7

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Location details

9798 I-20, Merkel, TX, 79536, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7140 reviews
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Pauline Houlihan's profile image
Pauline Houlihan 
3 weeks ago

Always the best customer service! When my modem went down, they came out the very next day and set up the new one. Today was the drive thru meeting at the Taylor Telcom arena parking lot. It was all set up extremely well. Food was delicious, some free gifts just for showing up, and lots of good people ready and waiting to help if needed. If you're looking for an internet service company, or a land line phone company, Taylor Telcom is it! Pauline Houlihan Abilene Appliance Parts 1925 S 20th Abilene, TX 79602 

Michael Young's profile image
Michael Young 
3 months ago

I recently experienced an internet outage due to a power surge during an electrical storm. The following day, I contacted Taylor Telecom by email and was quickly impressed by their response. A courteous and professional representative promptly called me back and assured me that a service technician would be in touch soon. Shortly thereafter, I received a call from Billy, my assigned technician. Billy was incredibly accommodating—he offered to schedule the service call outside of his regular work hours to fit around my own w... read more

Betty Ellis's profile image
Betty Ellis 
2 weeks ago

Taylor Telecom is the best telecommunications company I have ever done business with. They are very customer driver, always courteous and efficient. I love my fiber access! Thank you Taylor Tel, keep up the good work! 

Tonya Sides's profile image
Tonya Sides 
2 months ago

Absolutely some of the best customer service I have experienced! From the call to the office to set up the service with Misty, to the field crew that installed the fiber lines! Moving is not easy, but you can rest assured, your internet service will be a breeze with Taylor Telecom!!! I was expecting a two week wait to have the lines buried because of the home being new construction. The crew had it taken care of in three days and made sure even the street in front of my house was clean before leaving! I could not be m... read more

Jackie Keene's profile image
Jackie Keene 
3 weeks ago

Today’s drive thru was very easy and efficient! Everyone we encountered was very friendly and professional! The luncheon from The Shed was very good but we miss the peach cobbler 😂 The gift bag was very nice and the items included are all very useful! Thank you 

Frequently asked questions about Taylor Telecom (aka Taylor Telephone Cooperative, Inc.)

How is Taylor Telecom (aka Taylor Telephone Cooperative, Inc.) rated?

Taylor Telecom (aka Taylor Telephone Cooperative, Inc.) has a 4.7 star rating with 140 reviews. 

When is Taylor Telecom (aka Taylor Telephone Cooperative, Inc.) open?

Taylor Telecom (aka Taylor Telephone Cooperative, Inc.) is closed now. It will open at 8:00 a.m.