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Taylor Telecom (aka Taylor Telephone Cooperative, Inc.)
- Technology
- Merkel, TX
About this business
Taylor Telephone Cooperative, Inc. was formed in October of 1951. Our purpose then, as it still is today, is to provide high quality telecommunication services to rural West-Central Texas. We provide service to approximately 14 exchanges, covering a 2000 square mile area, including 14 cities and 9 counties. We have successfully deployed fiber to the home (FTTH) to over half of our customers. While it is an extensive and costly undertaking, our goal is to deploy FTTH to all of our customers.
Location details
9798 I-20, Merkel, TX, 79536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Destiny on the late night help desk shift was amazing. She was friendly, helpful and had a sense of humor. She did all she could on her end. Turned out we needed a tech to come out in person. Being after 10pm, we had to wait until the next day. Completely understandable. The next day, Easter Sunday, Cliff came to the house in the early afternoon. He was polite, friendly and also had a great sense of humor. He was quick and efficient in the repairs needed. It's always been a pleasure to interact with the employees of Taylor T... read more
I have had very good service from Taylor Telecom. Speeds are great and the people are fantastic! Everyone is so helpful and responsive, and above all, quick! I'm very grateful. Also, I've been working with Hope on a minor connection move project and she is the bomb. Very supportive and responsive.
Taylor Telecom is awesome at communicating and keeping us informed about upgrades, downtime etc. Tasks are usually completed in a shorter time than what they predict. I seem to always have internet available with no down time. It’s fast, reliable and dependable even during our worst storms when it’s needed the most to keep us informed. Best internet I’ve ever had.
Service is often interrupted without any explanation other than they're gonna work on some things. Then they're gonna charge me again to come look at it?? Like I don't already pay you enough for your "services". I feel fairly confident they're finding ways to screw their customers and throttle their "services". Do not recommend.
Can’t say enough good things about TaylorTel Internet Service! Since they turned up their fiber service to our neighborhood just West of Tuscola, we have had excellent, fast, and stable Internet. They just just completed another equipment upgrade. They did a good job of notifying everyone that it was going to happen, and did it during the night where it would have very little impact to customers, if any. Everything is back up this AM. They also communicate well with their customers!
Frequently asked questions about Taylor Telecom (aka Taylor Telephone Cooperative, Inc.)
How is Taylor Telecom (aka Taylor Telephone Cooperative, Inc.) rated?
Taylor Telecom (aka Taylor Telephone Cooperative, Inc.) has a 4.9 star rating with 24 reviews.
When is Taylor Telecom (aka Taylor Telephone Cooperative, Inc.) open?
Taylor Telecom (aka Taylor Telephone Cooperative, Inc.) is closed now. It will open at 8:00 a.m.