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Taylor Telecom (aka Taylor Telephone Cooperative, Inc.)
- Technology
- Merkel, TX
About this business
Taylor Telephone Cooperative, Inc. was formed in October of 1951. Our purpose then, as it still is today, is to provide high quality telecommunication services to rural West-Central Texas. We provide service to approximately 14 exchanges, covering a 2000 square mile area, including 14 cities and 9 counties. We have successfully deployed fiber to the home (FTTH) to over half of our customers. While it is an extensive and costly undertaking, our goal is to deploy FTTH to all of our customers.
Location details
9798 I-20, Merkel, TX, 79536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently experienced an internet outage due to a power surge during an electrical storm. The following day, I contacted Taylor Telecom by email and was quickly impressed by their response. A courteous and professional representative promptly called me back and assured me that a service technician would be in touch soon. Shortly thereafter, I received a call from Billy, my assigned technician. Billy was incredibly accommodating—he offered to schedule the service call outside of his regular work hours to fit around my own w... read more
Billy was amazing! He showed up right on time, was super professional, and had everything set up quickly and smoothly. He explained everything clearly and made sure the internet was working perfectly before he left. Super friendly and easy to talk to — you can tell he takes pride in what he does. Highly recommend!
Placed a call for service around 10:45am and the tech Billy came out to fix my service at 1pm. That’s great speed of service to me. He was very knowledgeable and fixed my issue immediately. Water had gotten inside my exterior box and he promptly replaced the parts that were damaged. He had me up and running in 10 minutes flat with an new lid on the box and all. 10/10 for service
The service is great and has not dropped at any point even during the storms. They were quick to respond to my immediate need for service and provided service to us within 24 hours. The technician was amazing! He even assisted in setting up the ap and ensured all was connected prior to leaving. I would recommend them to anyone in the area!
A storm shut the power off in our rental home in Texas. We had guest scheduled to check in that afternoon, yet had no way to reset everything because we were in Utah. Cody was such a blessing to us. He drove to out to our property, and fixed all issues, before the guest arrived. He was also very respectful and helpful throughout the entire process. Thank you so much Cody for everything!!
Frequently asked questions about Taylor Telecom (aka Taylor Telephone Cooperative, Inc.)
How is Taylor Telecom (aka Taylor Telephone Cooperative, Inc.) rated?
Taylor Telecom (aka Taylor Telephone Cooperative, Inc.) has a 5 star rating with 71 reviews.
When is Taylor Telecom (aka Taylor Telephone Cooperative, Inc.) open?
Taylor Telecom (aka Taylor Telephone Cooperative, Inc.) is closed now. It will open tomorrow at 8:00 a.m.