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Teton Radiology Madison
- Radiologists
- Rexburg, ID
About this business
Location details
425 E 4th N, Rexburg, ID, 83440, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The tech and procedure was fine. but the billing/insurance system is the worst I've ever seen. I called my insurance a while ago because I saw that my claim was denied. they told me it was because the Teton did not submit the correct code but they told the provider to resend it and it should be resolved soon. fast forward around 2 months later it still showed denied. I called again an d my insurance told me that they had asked Teton to resubmit the claim multiple times but that they did not send it in time, and that because ... read more
Normally, when you go to a doctor, they'll run your insurance then send you a bill. If the bill isn't paid, most offices will call to find out what's up. These guys didn't sent a bill and made no attempt to contact me. They have my address, my phone number, and all the info anyone could need. But the first I'm hearing about a past due balance, nearly a year after my appointment, is from Bonneville Collections. If they had made any attempt to contact me, I could have easily paid. My whole experience with them leaves a foul ta... read more
DO NOT GO HERE!!! Every comment about being billed innapropriately is absolutely true. I have Blue Cross AND medicaid, never recieved any notice that I had a “balance.” Instead $300 was sent to collections. Also the person that did my ultrasound was clueless.
This company (that I have never been too) sent me a bill and charged my insurance. I have never stepped foot in this place. How does that even happen? Terrible billing practices. Now I have to go through the process of disputing someone else's error and lack of common sense. Very inept people in billing.
-0 Stars, it has been 2 years since I attempted to use this office. Unfortunately they are even worse than the last time I tried to go there. They really need to get better front desk and receptionists. I will NEVER go back, ever and I will be sure to tell everyone I know how horrible their customer service is.
Frequently asked questions about Teton Radiology Madison
How is Teton Radiology Madison rated?
Teton Radiology Madison has a 2.6 star rating with 43 reviews.
When is Teton Radiology Madison open?
Teton Radiology Madison is closed now. It will open on Monday at 8:00 a.m.