This profile has been claimed by the business owner or representative.
Texas Tech Credit Union
- Credit Unions
- Lubbock, TX
About this business
Texas Tech Credit Union goes beyond banking with Spend+ Cashback Checking, savings accounts, money markets, and CDs designed to help you grow your money. We offer auto loans, boat and RV financing, personal loans, lines of credit, and home lending solutions including mortgages, refinances, HELOANs, and DSCR loans. More than a financial institution, we are your partner - empowering members with expert guidance, innovative technology, and seamless service. Committed to our communities, we strive to strengthen West Texas throug... read more
Location details
1802 N Texas Tech Pkwy, Lubbock, TX, 79409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a great experience refinancing my auto loan with Texas Tech Credit Union. The entire process was smooth, transparent, and surprisingly quick. My representatives Gilbert & Shy were knowledgeable, professional, and took the time to explain all my options clearly. They helped me secure a much better rate, which is saving me a significant amount each month. I really appreciated how easy they made everything from start to finish. Highly recommend their services if you’re considering refinancing!
I would never do a loan through this bank. I have done three home loans and three car loans. The car loans have all been a complete nightmare. This last one I did recently being by far the WORST! I signed all the loan documents three months ago. I’ve been following up often asking for the license plates and registration. Finally, they tell me they forgot to place the tax title and license fees on my loan. So, now $1800 needs to be added to my loan for their mistake. I tried to talk them about it as I think their mistake is... read more
As a fellow Red Raider there is certain kindness, respect that is shown for another person and especially a Red Raider. Amanda was anything but. She called and was absolutely rude and short in all her dealing during a phone call. I am not sure if she was having a bad day but as someone who has financed his last 4 vehicles here, I can say this experience has turned me off to using my own credit union. I hope no one else has to deal with Amanda on the phone because if so, get ready to experience something that one should not h... read more
Just financed a auto loan. Can"t express enough the appreciation i have for the superior and professional customer service rendered by Shy Reyes. Her competency, efficiency and professionalism are exceptional! I'm honoured to leave this review.
Have you ever been stranded at a gas station away from home, because your credit union froze your card from the dinner you paid for earlier in the evening? I have. Have you ever been denied for loans at your credit union, only to be approved by a different bank at a great rate? I have. Have you ever tried to adjust your daily spending or atm withdrawal limits on your credit union app or website, but couldn’t find a way to do it? I have. Have you ever tried to contact your credit union on the phone or app during the weekend, ... read more
Frequently asked questions about Texas Tech Credit Union
How is Texas Tech Credit Union rated?
Texas Tech Credit Union has a 4.3 star rating with 169 reviews.
When is Texas Tech Credit Union open?
Texas Tech Credit Union is closed now. It will open at 9:00 a.m.