This profile has been claimed by the business owner or representative.
The Ardus
- Apartments
- Chicago, IL
About this business
Location details
676 N LaSalle Dr, Chicago, IL, 60654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
DO NOT RENT HERE Once upon a time, it was a great building, but it deteriorated within the last year or so. Problems includes, stolen packages constantly, stolen bikes, 8-5 water shut downs for days in a month, electricity issue for an entire floor, unauthorized parties thrown by non-resident selling alcohol and shooting off fireworks, no front doorman/security, unable to access garage multiple days, not even one moving cart, unorganized package room, almost never cleaned dog run, missing gym equipment (while they claimed th... read more
Not safe The promoted rooftop parties with a cover, DJ, and liquor are completely out of hand. Summertime at the Ardus is like living in a hotel with a club. You will see random strangers coming in and out. It’s not a safe environment. There is no doorman and nobody regulates any of this. Packages are stolen. I’ve seen homeless people trying to get in and ask me to let them in because they have gotten away with staying in the lobby overnight. I’ve seen people sleep all night in the lobby. Management is unresponsive at all ti... read more
Apathetic staff & unsafe conditions Apathetic ownership. Unsafe conditions. There is no doorman on first floor and front door as well as elevator/stairwell requires key fob. Sounds fine, but there was a fire a few weeks back and the fire dept. had to break the front door, break mailroom door, break maint closet door to get in. The fire alarms on other floors also did not go off. A maintenance person attacked our dog when they came in the unit. Tried swinging at our dog with a hammer. Flats apologized and attempted to resolve... read more
Business response:
Thank you for taking the time to review our community! Our team is extremely sorry to hear that you haven't had a positive experience as our team strives to provide exceptional lifestyle and customer service for every resident. Our team would love to connect with you directly to discuss your concerns to ensure that they've been fully addressed and that you're enjoying the lifestyle our team strives to provide all residents. Please contact our team at cchoy@flatslife.com so we can speak with you directly.
Too many unfulfilled promises Poor Service, Misinformation, and too many unfulfilled promises. Location is perfect but is overshadowed by several problems: - H-VAC system is controlled by management who switches the system from heating to AC every 6 months. You cannot decide for yourself. - One elevator is always not operational and the only other elevator is a hit or miss. So you have to use stairs. - Packaged are kept in a locked room that only management has they key. Good luck getting packages when you want them. - Inter... read more
Frequently asked questions about The Ardus
How is The Ardus rated?
The Ardus has a 4.1 star rating with 125 reviews.
When is The Ardus open?
The Ardus is closed now. It will open at 9:00 a.m.