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The Ashborough Apartments - Ashburn, VA

4.5
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About this business

The Ashborough is an upscale apartment community in Ashburn, Virginia, a suburb of Washington DC. The community is located six miles north of the Dulles Technology Corridor and sixteen miles west of the Capital Beltway. Ashborough is located within the affluent Ashburn community, which includes three recreation centers, tennis courts, miles of jogging and bike trails, soccer fields, six lakes, and a sports pavilion. The Ashborough is adjacent to Ashbrook Commons Shopping Center which includes Harris Teeter and Starbucks. Res... read more

Location details

20155 San Joaquin Terrace, Ashburn, VA, 20147, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.5542 reviews
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Ekaterina S.'s profile image
Ekaterina S. 
on Birdeye

a year ago

Please do not live here; find another place. I could write out a whole list of explanations of just the first 10 reasons why this place should be avoided. However, the possibility of seeing a response from them trying to deny and undermine what are common experiences from the people who live at this complex would cause a lot of additional frustration and anger. Therefore, with whatever ounce of power this small review has to sway your future choice of home — do not live here.  

Business response:

Greetings Ekaterina, Thank you for sharing your feedback regarding your experience at The Ashborough Apartments. We are sorry to hear that you have had a negative experience, and we take your concerns seriously. To better understand and address your specific issues, we kindly request that you contact us directly at (571) 223-2400. Our team is committed to resolving any concerns you may have and improving our residents' experiences. We value all feedback and appreciate the opportunity to learn and grow from it. We hope t... read more

Drew R.'s profile image
Drew R. 
on Birdeye

2 years ago

the apartments itself are nice enough (when things work, i’ve logged 16 maintenance requests and some things i’ve just fixed myself, my apartment also flooded, since moving in 7 months ago) it’s close to a shopping center which is convenient but other than that I wouldn’t recommend this complex to anyone. the amount of rules is insane and they keep coming every week so look forward to that (you can’t even keep your own bike on your balcony). definitely the most dull, boring apartment atmosphere that i’ve ever been around. I ... read more

Business response:

Hi Drew! Thanks for your feedback. Since new ownership took over in January 2021, we have not done any renovations. We do fix apartments and replace carpet often during a turn, but that is just a standard practice. I don't know where you heard we were, but it's not true. Our residents carry renters insurance to cover hotel costs when they are displaced. Although we don't have a legal obligation to cover the costs, we did so as a good customer service gesture. Thank you for the kind words about our maintenance staff. I agre... read more

Frequently asked questions about The Ashborough Apartments

How is The Ashborough Apartments rated?

The Ashborough Apartments has a 4.5 star rating with 542 reviews. 

When is The Ashborough Apartments open?

The Ashborough Apartments is open now. It will close at 6:00 p.m.  

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