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The Barkley Pet Hotel & Day Spa

4.9
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About this business

The Barkley Pet Hotel and Day Camp is Northeast Ohio’s #1 pet care destination for dogs and cats. At The Barkley, we combine long-term care principles with homelike amenities and recreational activity to provide and personalize the ultimate comfort, safety and happiness for each individual pet guest. Our state-of-the-art facility in Cleveland is conveniently located near Solon, Beachwood, Pepper Pike, Shaker Heights and other east side suburbs. It features a clean, secure and controlled environment, which meets and exceeds ... read more

Location details

27349 Miles Road, Orange Village, OH, 44022, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.9632 reviews
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Lisa W.'s profile image
Lisa W. 
on Birdeye

2 months ago

Becca loves coming here- this is her second home! 

Business response:

Lisa, Thank you for this wonderful review! We absolutely love Becca and enjoy spending time with her whenever you need us! She is the sweetest, looking forward to her next and all future visits!!! Kind Regards, Susan Brown General Manager 

Cindy M.'s profile image
Cindy M. 
on Birdeye

10 months ago

Our kitty Casey Jones was a long term shelter resident, returned often because he is not cuddly. We adopted him several years ago. When we're out of town he stays at the Barkley. They've been wonderful and patient with him. He's nervous at first but with their cameras we can watch him settle in. He likes to look out into lobby and we've even caught him cleaning, a sign that he's comfortable. I highly recommend the Barkley for your kitty. Kitty will be well taken care of! 

Business response:

Cindy, This review made me so happy! We loved having Casey come stay with us. He is definitely a little on the nervous side but has warmed up to our staff so quickly and genuinely enjoys his time here. We can't wait for his next stay ❤ Thank you so much! Jessica Leepart Resort Manager 

Lesley T.'s profile image
Lesley T. 
on Birdeye

a year ago

Amazing staff! 

Business response:

Lesley, Thank you for taking the time to give us this kind review! We love sweet Shayni so much! We absolutely love seeing her each and every time and look forward spending time with her! Can't wait to see her again soon! Her fan club at The Barkley! Susan General Manager 

Maryellen P.'s profile image
Maryellen P. 
on Birdeye

a year ago

My dog Maverick loves his time at The Barkley Day Camp or whenever he stays for boarding. He gets super excited if I say "Wanna go to The Barkley? Go play at Day Camp?" He runs to the car and cant wait to arrive. The Staff at The Barkley Pet Hotel & Day Spa are very welcoming and accommodating. You can see by their actions that they really enjoy doing a great job. I trust the staff to keep my boy Maverick happy and safe during his stay. 

Business response:

Maryellen, Thank you for the this beautiful review! You and Maverick are so loved here and we are always excited to spend time with Maverick and to see you! We look forward to many wonderful visits with our sweet boy Maverick! Love your Barkley Family! Susan 

Chuck J.'s profile image
Chuck J. 
on Birdeye

a year ago

Our dog loves going to the Barkley. He loves everyone who works there and cannot wait to get inside when we come to drop him off. Thanks for making everything so easy and welcoming. 

Business response:

Mr. Jarrett, Thank you so much for the review! Sweet Wally is such a joy to spend time with! We look forward to seeing Wally soon and your family as well! Have an amazing day! Susan General Manager 

Jan B.'s profile image
Jan B. 
on Birdeye

a year ago

My dog loves going to The Barkley for day camp! He has issues with separation anxiety, but he always comes back from The Barkley happy and is super excited to go in when I drop him off. The people who work with him are kind and caring! Highly recommend! 

Business response:

Jan, Thank you for the great review! We truly are happy to help any pet in our care work thru issues and feel like their best self! It is so beautiful to see them blossom and know you add joy to their lives. You both definitely add joy to ours with every visit! We appreciate you taking the time to let us know how you feel! Love the Barkley Crew! Susan 

Emily's profile image
Emily 
on Birdeye

a year ago

I can't say enough good things about The Barkley. They are amazing with Edison, our German Shepherd. We bring him to Day Camp twice a week and he loves it! They also take great care of our two cats, Einstein and Newton, whenever we need to board them. They are the best around!!! 

Business response:

Emily, Thank you for the 5 star Review! We give Edison a 10 our of 10 for being a good Boy! Einstein and Newton are Model Kitties and we love having your entire family be part of our Barkley family! We look forward to seeing them each and every visit and look forward to all future visits! Have an amazing day! Susan General Manager 

Margaret G.'s profile image
Margaret G. 
on Birdeye

a year ago

Susan is the best thig Barkley has!!!!!!!!!!!!!!!!! 

Business response:

Margaret, Thank you for the compliment, I am very fortunate to lead an amazing team of Animal Lovers here at The Barkley! We are so grateful for you and Peanut! He truly is loved by so many here! Cathy his camp buddy , Jessica , and so many others! We can't thank you enough for being able to spend time with Peanut whenever you have a need for him to stay with his Barkley Family! Thank you for entrusting us with Peanuts health and well being, and for being an incredible Pet Parent! Can't wait to see you and Peanut soon... read more

Robert L.'s profile image
Robert L. 
on Birdeye

a year ago

Whenever I walk in I'm always greeted with a hello or hello Mr gachivo and they always say hello to Bella my Labrador, it's nice to see a great group of employees taking so much care of my girl, and also the other pets coming in they treat them like their own pets or their own children and I appreciate that that's why Bella keeps going back she gets quality Care 

Business response:

Mr. Luczywo, It is always such a joy to have Bella come in and spend time with us, but also a pleasure to see her family! Thank you for your insight as to how our staff loves our furry extended family! We are truly grateful to be able to do what we love, and to spend time with amazing furry family members like your AMAZING Bella! We are so lucky to do what we do, and for wonderful Pet parents and sweet pups like Bella! Your words mean more than you know! Thank you for this review we greatly appreciate you and Bella! S... read more

Frequently asked questions about The Barkley Pet Hotel & Day Spa

How is The Barkley Pet Hotel & Day Spa rated?

The Barkley Pet Hotel & Day Spa has a 4.9 star rating with 632 reviews. 

When is The Barkley Pet Hotel & Day Spa open?

The Barkley Pet Hotel & Day Spa is open now. It will close at 7:00 p.m.  

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