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The Chloe Apartments
- Real Estate
- The Colony, TX
About this business
Location details
5855 Windhaven Pkwy, The Colony, TX, 75056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:30 p.m. to 5:00 p.m. |
Worse place I have ever lived. Thin walls...stolen packages...broken gates...people parking in your reserved spot you pay for. To all of that..Management does nothing to..improve these issues and offers no solutions to make a cleaner...safer living environment. They try to charge outrageous fees to move.in and again when you move out. Property manager is extremely rude...disrespectful and truly dishonest. I would not waste your money moving in here. This is definitely not a luxury complex. It's a shithole.
Business response:
Hi Michael, thank you for taking the time to share your concerns with us and for speaking with us regarding your lease, we hope we were able to answer all of your questions. We take concerns related to maintenance, parking, and security seriously and work to address them as promptly as possible. For reports of missing packages, we work in partnership with the The Colony Police Department and encourage residents to file a report so proper follow-up can be completed. We remain committed to maintaining respectful and profession... read more
Do not waste your money moving here. Garage is always broken. Internet is slow. They allow smoking and do nothing about it. I have had packages stolen and they do nothing about it. Walls are paper thin. I was told they were reinforced to provide more quiet. Not the case. They do nothing when people park in your reserved spot. Last but definitely not least. They prefer to let new renters pay less. My apartment is $3000 before the fees so roughly about $3250 after the fees. They sent me a new lease proposal and I asked if they... read more
Business response:
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and the frustrations you’ve encountered during your time in our community. We want to clarify that our community is a smoke-free environment, and we take these concerns seriously. We always encourage residents to report any smoking activity to our office so we can address it promptly. We are sorry to hear that you were very interested in staying but that we were unable to meet your requested rental rate. Market pricing can ... read more
Frequently asked questions about The Chloe Apartments
How is The Chloe Apartments rated?
The Chloe Apartments has a 4.3 star rating with 65 reviews.
When is The Chloe Apartments open?
The Chloe Apartments is closed now. It will open at 9:00 a.m.