Valentin P on BBB
3 years ago
05/19/2019, 11:03 AM
I am a Disabled Veteran currently attending training at “The Ding King Training Institute” in Costa Mesa, California. I have just completed my fifth week of scheduled six weeks of training. I researched several different institutions that offered Paintless Dent Repair (PDR) training, and ended up choosing “The Ding King Training Institute” because they provide training, certification, tools and business development in one program. This is the best fit for my situation because I plan to start my own PDR mobile business that will afford me the flexibility to work at my own pace and choose my hours. This is very important to me due to my mental and physical disabilities. During the process of choosing the right institution and working with the Veterans Administration to get approval to attend PDR training, The Ding King Director of Admissions, Mrs. Cher O’Neil, was very receptive to my objective and flexible with my training needs.
I decided to take the six week TOTAL RECON Package, which includes: four weeks of PDR, one week of SMART Paint Repair, and one week of training that includes interior repair, wheel repair, headlight restoration and odor removal. I just finished my fifth week of training and I’m happy with the training I’ve received, thus far. PDR isn’t an easy skill to learn, so you want to ensure that you’re taught the right fundamentals of PDR from the beginning, and then continue perfecting your skills after you graduate. The Ding King Master Instructors are highly knowledgeable and provide excellent instructions so students will understand the processes. They will provide you with a “one-on-one” hands-on instruction, as needed, and you will progress at your individual pace. If at any time, you have questions or concerns, “DON’T BE SHY, ASK, LET THEM BE KNOWN,” as the staff is very responsive and will attempt to resolve all your questions or concerns.
Since starting my “Total Recon” training, I’ve had the pleasure of being trained by Master Instructors James Ramirez, Sal Vargas and Cole Sudeck. These Master Instructors provided excellent instructions in a professional manner while still having a congenial demeanor. This mannerism was conducive to my health conditions.
Based on my experience, I believe that the following areas can be improved:
• Daily Curriculum - A daily curriculum should be provided to incoming students. I requested, but was not provided with a curriculum prior to attending the course.
• Student to Instructor Ratio - The average student to instructor ratio in my first five weeks was 4 to 1. In week five, it was 5 to 1.
Thus far, I’m giving “The Ding King Training Institute” a 4.5 out of 5 star rating. The facility is clean, modern and well-equipped. The staff are very friendly and will make you feel at home from day one… this has made my time here very enjoyable and, my personal opinion, is the strongest trait this institution projects!
Lastly, The Ding King President, Mr. Todd Sudeck, is very welcoming; approachable; open minded to any issues, concerns or recommendations you may have; and responsive.
In the coming weeks, I will give an update on the progress of my training completion, tools receipt and ongoing communication with “The Ding King Training Institute.”