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The Edition
- Apartments
- Austin, TX
About this business
Location details
12489 Research Blvd, Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I've lived here since the beginning of the year. It started as a good experience when vacancy was low, but it quickly turned into a time-consuming nightmare. It began with an ant infestation and management dismissing my concerns. Then my apartment was flooded, and the cleaning job afterward was terrible--my lamps still have dirt and possibly mold growing on them. Later, my A/C stopped working. I emailed management, submitted two maintenance tickets within six days, and even informed them in person. Somehow, they still clai... read more
Business response:
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and take your concerns seriously. While some of the details mentioned don’t match our records, we’ve reached out to you directly to better understand the situation and appreciate the opportunity to address this further. At The Edition, we’re committed to providing a high standard of service and are always looking for ways to improve.
Frequently asked questions about The Edition
How is The Edition rated?
The Edition has a 4.5 star rating with 107 reviews.
When is The Edition open?
The Edition is closed now. It will open tomorrow at 9:00 a.m.