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The Grand by Concerto Strand
- Italian
- London
About this business
Location details
Grand Building, 1-3 Strand, London, WC2N 5EJ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 11:00 p.m. | |
| Tue | 07:30 a.m. to 11:00 p.m. | |
| Wed | 07:30 a.m. to 11:00 p.m. | |
| Thu | 07:30 a.m. to 11:00 p.m. | |
| Fri | 07:30 a.m. to 11:00 p.m. | |
| Sat | 07:30 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 10:30 p.m. |
We had good service from Carlos. I came with my sister & a friend. I kindly asked him to changed my meal from fish & chips to lamb shank, after we ordered 15 mins prior. He managed to do it for me. He was lovely, always smiling and laughing with us. He was great host to us.
Went here on one of the hottest days of the year in London and Carlos served us. He allowed us to sit outside (when he’d already sat us inside! Too cold :-D) and he made us the most fabulous cocktails, he is so good at Hugo’s!! & he has the most lovely personality. Thank you for your hospitality, fab food and cocktails! :-)
Top Notch - Excellent experience. We went out as a family to celebratemy mum's 83rd Birthday. The food was excellent and the service was amazing. Maria and Sadi were super professional and made us feel very special - thank you! Also the General Manager - Joseph was really amazing in accomodating our booking and requests. Highly recommended...
Here’s the thing about Carlos — he didn’t just serve us, he looked after us. He understood what each person at the table needed before we even asked, and his knowledge of the menu made choosing dishes feel effortless. He checked in at the right moments, never hovering, always noticing. That kind of attentiveness is rare, and it changed the whole energy of the meal. He made the experience feel personal, warm, and genuinely memorable. Honestly, I’d come back to just to have Carlos take care of us again. He’s that good.
The location (opposite Trafalgar Square) is premium, and this is definitely reflected in the prices. However, that and the entire ambience of comfort with a touch of luxury (with both indoor and outdoor seating options), is a key part of the experience.The Italian menu choices are wide without being overwhelming, and the service was warm, efficient, and very customer-focused. I want to give a special mention to Carloss (the Brazilian-Italian Russian-speaking waiter, who was very attentive without being obsequious) and to his... read more
Frequently asked questions about The Grand by Concerto Strand
How is The Grand by Concerto Strand rated?
The Grand by Concerto Strand has a 4.7 star rating with 650 reviews.
When is The Grand by Concerto Strand open?
The Grand by Concerto Strand is closed now. It will open at 7:30 a.m.