The Heights Emergency Room's cover image

This profile has been claimed by the business owner or representative.

The Heights Emergency Room

4.7

About this business

Location details

101 N Loop W #300, Ste 300, Houston, TX, 77018, United States

Get directions
4.7567 reviews
Select a rating
Nicole R's profile image
Nicole R 
3 days ago

My visit to the Emergency Room was as smooth as I could have hoped for. The staff was kind, efficient, and very professional. I felt well taken care of from start to finish. Mia was very helpful at the front desk and when Miguel took my labs, I barely felt the needle stick! Thank you to the whole team for your outstanding service! 

Ebony Garrett's profile image
Ebony Garrett 
2 weeks ago

This place was the best experience I’ve ever had !! The nurses are nice and considerate and very passionate about health reasonings. They are very caring and careful when it comes to knowing about the body and it brings joy to my heart when I was healed and also got my results back with in a min to secs meaning the same day. The love what they do andI would recommend going back anytime for emergencies. Thanks you Heights Er for the best care in the world🙌🏾 

noman zaidi's profile image
noman zaidi 
2 months ago

My wife fractured her foot playing pickleball and we couldn’t have asked for better care. From the moment we walked in, Ms. Mia at the front desk greeted us warmly and set the tone for an excellent experience. The nurse and radiology tech were both amazing—kind, professional, and very thorough. Dr. Ambe diagnosed the fracture quickly, explained everything clearly, and even took a personal interest in making sure we got an orthopedic referral right away. That level of attention made us feel truly cared for. The entire facil... read more

Jennifer Ramon's profile image
Jennifer Ramon 
2 weeks ago

If this had a 0 star I would give this facility that. Worst experience I have ever had at an ER in my life. Nurse was rude had no compassion or empathy for how I felt or what I was going through at that moment. Very inconsiderate and unprofessional. Said I was throwing pvcs on EKG took that multiple times. Did nothing about it, ended up saying, “oh no it’s looks ok” after seeing multiple results. They did not even take my bp initially until about an hour that I was in the back room and it wasn’t until the guy asked me what ... read more

Alessandra Madrid's profile image
Alessandra Madrid 
3 months ago

UPDATE: Just FYI - they billed my insurance $11,583.39 for taking my vitals, a urine test and an IV. Outrageous, no wonder I got 0 paperwork/bill on my way out. —— I had a rough experience here. I came in around 5am, severely dehydrated from vomiting and diarrhea, and hoping to get some relief. Unfortunately, things didn’t go as smoothly as I’d hoped. I was in bad shape, feeling like I might pass out or have an accident, and I wasn’t seen until my husband finished filling out paperwork, which took a while. Then, I had to w... read more

Frequently asked questions about The Heights Emergency Room

How is The Heights Emergency Room rated?

The Heights Emergency Room has a 4.7 star rating with 567 reviews. 

When is The Heights Emergency Room open?

The Heights Emergency Room is open now. It is open 24/7.