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The Heights Emergency Room
- Healthcare
- Houston, TX
About this business
Location details
101 N Loop W #300, Ste 300, Houston, TX, 77018, United States
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My wife fractured her foot playing pickleball and we couldn’t have asked for better care. From the moment we walked in, Ms. Mia at the front desk greeted us warmly and set the tone for an excellent experience. The nurse and radiology tech were both amazing—kind, professional, and very thorough. Dr. Ambe diagnosed the fracture quickly, explained everything clearly, and even took a personal interest in making sure we got an orthopedic referral right away. That level of attention made us feel truly cared for. The entire facil... read more
UPDATE: Just FYI - they billed my insurance $11,583.39 for taking my vitals, a urine test and an IV. Outrageous, no wonder I got 0 paperwork/bill on my way out. —— I had a rough experience here. I came in around 5am, severely dehydrated from vomiting and diarrhea, and hoping to get some relief. Unfortunately, things didn’t go as smoothly as I’d hoped. I was in bad shape, feeling like I might pass out or have an accident, and I wasn’t seen until my husband finished filling out paperwork, which took a while. Then, I had to w... read more
I had a great experience at Heights Emergency Room. The entire team was incredibly helpful and accommodating throughout my visit. A special thank-you to Alier Palma Romero for going above and beyond to make sure I was well taken care of before being discharged. Your kindness and professionalism truly stood out!
They seem to put your needs at a high priority no matter the situation. They had a sufficient number of staff on board at a late hour as well. They're very courteous, nurses and a very clean place I was in and out in less than 4 hours and I had testing done too
My experience at The Heights Emergency Room was incredible. The front desk is very nice and concerning of your problems. The nurses are very nice and genuine and the doctors really do care about your problem. The service was great. They provide snacks and coffee and of course water they’re able to work out payment arrangements instead of making you pay the whole amount And the consultation fee is only 190 not bad for an ER. I’ve enjoyed my stay. It was nice and warm in all of the Patient rooms they had heaters and the servic... read more
Frequently asked questions about The Heights Emergency Room
How is The Heights Emergency Room rated?
The Heights Emergency Room has a 4.7 star rating with 567 reviews.
When is The Heights Emergency Room open?
The Heights Emergency Room is open now. It is open 24/7.