The Heights Emergency Room

Joann Edgar 

on Google

4 months ago

It’s such a SHAME that the last emergency room in Houston that truely showed their patients passion has had to close… I want to thank you from the bottom of my heart for all you did for our community. Now we are stuck with the robots of Methodist and Hermann but yall were truely a godsend to your patients. Thank you and hope you docs and nurses find new loving home: y’all ARE the best 

Sarah Mosesian 

on Google

3 weeks ago

I think a ton of people do not realize this is a PRIVATE EMERGENCY ROOM and they are able to deny you services if you do not pay upfront. The front desk was not too clear on things and she seemed a bit uptight. But this is just a park of working in private healthcare. I rarely go see a doctor so I don’t actually carry an insurance policy so my pay out would have been $2500.upfront simply to have a doctor even look at you. I would have been more than happy to pay the 2500 upfront if I knew I was going to get service however t... read more

Derrick Dowell 

on Google

8 months ago

I always have great experiences here with doctors and staff. They are truly amazing and very hospitable. I came in due to some pain issues and was therapy checked out with CT scans and ultrasounds. They kept me a few days made sure I was well taken care of. I got all of my meds here and was able to be at peace. If you are looking for great care without the long waits. This is the place you would like to come to. Dr. Bob was my doctor and he kept a great repor with me and made sure I was always comfortable. Thank hmyou guys f... read more

Dave Foong 

on Google

7 months ago

This place isn’t want you want to rely on if you need emergency care. There was a severe lack of urgency when checking jn for a patient with severe chest and abdominal pain. While the receptionist was very polite, there were tons of forms to fill out, despite the urgency of requiring treatment. I’m fine with the forms and check in procedure but I would expect at least a triage team to take a look and assess if immediate treatment is required. If you have an emergency, it isn’t going to cut it. To add to the issue, when we ... read more

Alison Reeves 

on Google

6 months ago

The staff was very nice but the care wasn’t great and the billing was traumatizing. I’m cash pay. This place is $2,200 just to be seen (compared with many other standalone ER’s in the hundreds). They spent hours on testing bc they thought it was my gallbladder, but found nothing wrong. Then billed be another $24,000. I called my PCP the next day and he diagnosed me with pleurisy over the phone. This ER ignored basic symptoms. One of which was that I only felt pain when breathing. Took some ibuprofen and felt better after ... read more