The Heights Emergency Room

Claire and Andy Madden 

on Google

2 weeks ago

Excellent experience. Arrived at midnight, treated very empathetically and quickly by admin, nurse and doctor . While I haven’t seen the insurance bill yet it was a much less stressful visit than I had anticipated 

Derrick Dowell 

on Google

a month ago

I always have great experiences here with doctors and staff. They are truly amazing and very hospitable. I came in due to some pain issues and was therapy checked out with CT scans and ultrasounds. They kept me a few days made sure I was well taken care of. I got all of my meds here and was able to be at peace. If you are looking for great care without the long waits. This is the place you would like to come to. Dr. Bob was my doctor and he kept a great repor with me and made sure I was always comfortable. Thank hmyou guys f... read more

Diane Chavarria 

on Google

3 months ago

We have been to this ER a few times in the past years and had good service and no problems with insurance. Went this past Sunday and they wanted to charge me $750 deductible. I explained that we have been there previously and was not required to pay the deductible upfront. That it needs to billed through the insurance and they will decide what I was responsible for. The people at front desk said it’s a new policy they started this year. I went to Memorial Urgent Care down the street and only had to pay $50. Really disappoin... read more

Sarah Mosesian 

on Google

a month ago

I think a ton of people do not realize this is a PRIVATE EMERGENCY ROOM and they are able to deny you services if you do not pay upfront. The front desk was not too clear on things and she seemed a bit uptight. But this is just a park of working in private healthcare. I rarely go see a doctor so I don’t actually carry an insurance policy so my pay out would have been $2500.upfront simply to have a doctor even look at you. I would have been more than happy to pay the 2500 upfront if I knew I was going to get service however t... read more

Joann Prado 

on Google

a month ago

The staff are so patient and understanding and the doctor was My angel ,Dr Bob who was outstanding, thank to you all 🙂 I was worried I had a life threatening condition. I CHECKED MY SUGAR AND IT WAS 344! I WAS WEAK ALL OVER! I was worried I was going to end up in a coma. I had no idea what was wrong but they found the problem and I avoided a long hospital stay. I will return if I am in need of emergency care.