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The Heights Emergency Room

4.7

About this business

We are a free standing, full service ER. Since we're not connected to a Hospital, you can enjoy a great emergency room experience without the hassles of a traditional Hospital ER. Our Houston ER can perform most of the procedures a traditional ER can. And the best part? There is no wait time at any of our facilities. 

Location details

101 N Loop W #300, Ste 300, Houston, TX, 77018, United States

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4.7567 reviews
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Alessandra Madrid's profile image
Alessandra Madrid 
3 weeks ago

I had a rough experience here. I came in around 5am, severely dehydrated from vomiting and diarrhea, and hoping to get some relief. Unfortunately, things didn’t go as smoothly as I’d hoped. I was in bad shape, feeling like I might pass out or have an accident, and I wasn’t seen until my husband finished filling out paperwork, which took a while. Then, I had to walk all the way to the back room, even though I really needed the bathroom. I was imply given a plastic bag while I waited. The nurse wouldn’t let me go until he ch... read more

Ebony Garrett's profile image
Ebony Garrett 
2 months ago

So the Heights ER just recently Opened back up in November 19, 2024 so forget the old comments underneath. In contrast, They are very considering. I recently had Abdominal pain and they were very concerned about my health. The wait time was perfect and right away. In about a half in hour after labs I was already feeling better. They prescribe medicine after the visit. They recommend follow ups on discharge papers. I even received a Goody bag for coming. They are wonderful it feels and looks as good as a hospital. I would say... read more

Ebony Garrett's profile image
Ebony Garrett 
4 months ago

My experience at The Heights Emergency Room was incredible. The front desk is very nice and concerning of your problems. The nurses are very nice and genuine and the doctors really do care about your problem. The service was great. They provide snacks and coffee and of course water they’re able to work out payment arrangements instead of making you pay the whole amount And the consultation fee is only 190 not bad for an ER. I’ve enjoyed my stay. It was nice and warm in all of the Patient rooms they had heaters and the servic... read more

R S's profile image
a month ago

There was no wait time, but I did not feel like I was in good hands. The nurse was all over the place and the doctor and her were fighting. She wasn’t very careful about the blood draw, and when she took out my catheter, she couldn’t find the hole where she placed it and put the Band-Aid an inch lower on my arm? She seemed really off. 

Shaturra Spencer's profile image
Shaturra Spencer 
3 weeks ago

this er is the worst of the worst.. it use to be a great er but they have new management and new staff i was going here for years about 7 years but not anymore.. i came in at 3am there was a lady sitting up front in jogging pants and told me i have to wait on reception. i asked did she even work there she said yes she the nurse but was at the front desk.. i waited 40 minutes until the front desk lady showed up then finally got my insurance then waited another 20 minutes to go to the back to be seen. once i got to the back t... read more

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Frequently asked questions about The Heights Emergency Room

How is The Heights Emergency Room rated?

The Heights Emergency Room has a 4.7 star rating with 567 reviews. 

When is The Heights Emergency Room open?

The Heights Emergency Room is open now. It is open 24/7.