The Jamestown Apartments

David R. 

on Apartments

9 years ago

Jamestown Apartments Jamestown Apartments is a quiet community located in Newport News, VA. The community itself has a colonial townhome style and offers 1-3 bedroom apartments. The staff is nice and they seem to be really involved with the residents. The apartments however are much older than they try to make them appear. There have been many updates made but the structures are very old. The 2nd floor creaked loudly everywhere you walk and also have poor heating/air circulation. The floors are parquet but need work. Some of... read more

An Apartments.com Renter 

on Apartments

11 years ago

Good, but not perfect I lived in Jamestown for a year. Pros: super safe and usually quiet neighborhood, very close to Nolan Trail, friendly people for the most part, VERY pet friendly, clean amenities, monthly community events. Cons: only 1 parking spot per unit (towing definitely enforced), needed maintenance more than I would've liked (though they did usually respond fairly quickly) for things like drainage and appliance issues (had minor flooding several times due to backed up drains), and the staff, esp. manager, very fr... read more

Larrian D. 

on Apartments

2 years ago

good luck getting in touch with them i have left countless of emails and called them several times during business hours in regarding to living here. They never answer the phone nor do they return emails nor phone calls. Most definitely dodged a bullet. If it’s this hard to get in contact with them without me staying here i can only imagine what it’s like for the tenants . I suggest you find somewhere that answers their phone . Don’t move here! 

Jodi B. 

on Apartments

3 years ago

not ideal!!! I currently live here and it has been a disaster from day one we moved in and they were holes behind the fridge in the wall on top of that in the utility closet there’s a hole in the ground that maintenance says it’s for drainage which makes no sense to me. Winter is now here and my husband came home to see a rat in the kitchen when we complain about it they finally patched up the wall. This was months after we moved in complaining about the wall. They finally got to it. We also have a bug issue and I’m not talk... read more

Michelle B. 

on Apartments

7 years ago

Over charged during move out We liked the area. It is secluded off the road and you might even miss it. Close to shopping and not a bad commute to Langley. It backs up to the woods, which is nice (although you may have some bug issues) and the Nolan trail. You can hear your neighbors through the thin walls, but I had quiet neighbors on both sides which was nice. They were good about coming out for the bugs about three times and came to fix things in a timely fashion. I had to leave after a year due to a change in station. We... read more

Cindy W. 

on Apartments

7 years ago

Go somewhere else This place can be okay but I don't think it's worth moving here, the management of this place isn't reliable. Is a hit or miss on things. I feel sometimes they lie about how much water you're using, it's just me and my husband who's never really around and one month is $30 bucks to another month is around $80 and you can fight them on it but there's really no telling. You're word against theirs, when you ask proof of water usuage all you get is some spread sheet someone could've made on excel. I know other ... read more

Roger B. 

on Apartments

9 years ago

Where are the parking spots? While most of the neighbors are okay, there are a number of issues with this establishment. First, many of the residents in the complex speed through the parking lots, paying little attention to those who have small children. Secondly, although we are allotted one parking spot per unit, there are units here that have three and four vehicles, some of which sit parked for months on end in prime parking spots without being moved. These vehicles, both cars and especially motorcycles, should be obliga... read more

Brianna R. 

on Apartments

9 years ago

Terrible. It has been terrible since week one, and here we are a year later and our lease finally coming to an end. Between the non friendly neighbors and walls/floors being so thin, you can hear a pin drop & the staff caring less about trying to make you feel at home. I would never reccomend this apartment to anyone. It's to much money for what the place actually in tells. I moved here from another state and my first experience living in this area was made terrible by JAMESTOWN APARTMENTS! Go somewhere else, you will regret... read more

Danielle E. 

on Apartments

9 years ago

Not worth the money The company falsley advertises this complex as luxury,but it is most definitely not. I have had numerous plumbing problems that resulted in damage to personal items. Sliding closet doors that never stay on the tracks. You can see where there was previous damage done to doors and the wall that were patched up by amateurs. There is only one qualified maintenance person on staff and she is capable,but is woefully under staffed. It takes forever to get anything done .I could go on,but I'll just get angry.