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The Jax offers spacious 1-to-3-bedroom apartment homes and townhomes in San Antonio, Texas. Combining location and convenience, The Jax is the perfect place to call HOME! Stop by today!
12222 Vance Jackson Rd, San Antonio, TX, 78230, United States
Get directionsWeekday | Schedule | Status |
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Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | 1:00 p.m. to 5:00 p.m. |
Tenant Very happy with the renovations , Maintenance always on POINT !! Management always there to help when in need . I have been living at the Jax for 6 months and maintenance always followed up when I had a problem. Sal supervisor help me change my light bulbs one day . very nice young guy . thank you . very happy with the staff . they even had a party for us !!
Regaining Trust I've had so many issues in the past months with previous management however Jax seemed to have cleaned house and are doing their best to reverse the mess that was left behind. The apartments are actually quite cute but I'm more impressed with the changed in how things are run and their attitude toward their tenants. That makes a world of difference.
The Jax We have lived here for 10 years, Very happy with the new renovations. The maintance staff are very nice work very hard The whole staff are very nice and helpful Betty and Judy Lewin Apt 515
Verified Renter Have not had a good experience since move in day. Constant maintenance issues, loud neighbors, community is not very clean, gates open (due to one that is broken).
Don’t rent here Since moving here in July of 2022 we have had roach issues, water damage to the dining area wall that took them 2 months to repair. We had holes in the wall where the vendors had to cut open to view the extent of the damage, that we had to cover with a tarp cause it was embarrassing bringing over friends and family to that. We have had our water heater short out and cause the entire townhouse to fill with smoke (luckily I had a bad feeling and came home). We have had our entire second floor flooded for more t... read more
Run Run Fast from these apartments!!! If you are thinking of moving here, DONT! Maintenance is slow, office staff doesnt care! AC issues, roach infestation, no refrigerator for a month! This place is quick to take your rent or late fee, but when it comes to fixing things they take their sweet time! Dont move here!
DO NOT LIVE HERE! So i moves from the jax due to roaches, flooring, black mold, oven not working and so many other issues. I now have a bill sent to collections for almost $1000. The mainetnance staff only slaps a bandaid on the problem. Reading the reviews from other residents. Theres at least 10+ buildings with roach infestations out of 12. Gates alwasy broken. Entry gates always unsecure. The same lights have been inoperable for over 3 years. I lived there for 5 years and seen 10+ managers. Therr have been 5+ shootings an... read more
Do not move Here! If you plan on living here change your plans! When I moved in, they hid a bunch of things that were wrong with the apartment, lied about which floor the apartment was on, and didn’t tell me the apartment wasn’t ready to move into after I had already signed the lease agreement and dodged my calls until the day before my move-in date, and was forced to move in a week after my move in date. I had to submit 3 separate move-in condition forms because they keep losing them. Went a week w/o a working fridge, just ... read more
DO NOT MOVE HERE The worst apartment I have ever lived in. Management can be a problem anywhere but they don't care about their residents AT ALL and are extremely rude about any issue you may have. Every time I've gone into the office there is a line of angry residents. The cops are at the apartments 24/7 due to constant car and apartment break ins (ours included). All entry gates have been broken for almost a year. The staged apartment doesn't look anything like what you will actually be living in. One of the biggest proble... read more
The Jax has a 3.6 star rating with 541 reviews.
The Jax is closed now. It will open tomorrow at 1:00 p.m.