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The Medical Team
- Home Health Care
- Livonia, MI
About this business
THE MEDICAL TEAM, INC. is a privately held company established in 1978 and headquartered in suburban Washington, DC (Reston, VA). Our family of companies includes: THE MEDICAL TEAM, INC., Med Team, Inc., THE MEDICAL TEAM Personal Care Services, Catastrophic Care Solutions, Hospice Care and Med Team Rehab. The company has operated home care agencies in Louisiana since 1979, in Texas and Michigan since 1983, and in Virginia since 1985. Each is licensed and certified to provide services under Medicare and Medicaid. All agencies... read more
Location details
17197 N Laurel Park Dr, Suite 555, Livonia, MI, 48152, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 5:00 p.m. | |
| Tue | 08:30 a.m. to 5:00 p.m. | |
| Wed | 08:30 a.m. to 5:00 p.m. | |
| Thu | 08:30 a.m. to 5:00 p.m. | |
| Fri | 08:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After experiencing a domestic situation were my phone and keys were taken leaving me stranded I was unable to reach anyone by phone. Using my iPad I was able to reach out to coworker to make contact with my supervisor. Unfortunately, my absences was still reported as no call no shows. The company decided to have no heart or empathy in such horrific situation. I hope for future reference that the company find more understanding and compassionate people. No response is needed this situation was already hard for me and now it’s... read more
Working at the medical team they don’t care about anyone’s health. I used to have to work on almost all of my off days and when I caught RSV and was even told by the hospital that I couldn’t go into work they still fired me and then had the nerve to say if I want my job to show proof of my hospital papers when I sent all of them in.
I wish I could I could rate each aide from the Medical Team Livonia separately because there are some that are truly compassionate and caring of your love one. Others are there just for there for the job and have no personality or compassion at all. Things have improved some since my concerns have been voiced. It seems the director in corporate has no interest in hearing complaints or concerns because twice I have called and left messages…no one has ever returned my calls. I have resorted to a camera in my fathers room an... read more
I agree totally with the review given 4 weeks ago. The Medical Team at American House Milford is a total train wreck. I have tried and tried to use their services, but as the reviewer said below, they do what they want to do, when they want to do it. They can't seem to keep consistent staff on board and they lie to the resident's family about their care. I suspect the only reason they stay in business is because most families are away and don't check on their loved ones as I do on a daily basis. I've talked to staff, su... read more
The Medical Team in Livonia is a hot mess with pretty much zero oversight as far as we can tell from our perspective at American House. We've experienced missed medication, missed showers, missed meals, missed daily care, etc. It's hit or miss whether or not they answer the emergency call-button. For obvious reasons, a hit-or-miss response is unacceptable. I've only seen one, that's right one caregiver, wash their hands! I've never seen any of them sanitize their hands. Something so simple is lost on them. It's dangerous how... read more
Frequently asked questions about The Medical Team
How is The Medical Team rated?
The Medical Team has a 4.8 star rating with 18 reviews.
When is The Medical Team open?
The Medical Team is closed now. It will open at 8:30 a.m.